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- Tasks: Join our team to handle aircraft turnaround processes and ensure smooth operations.
- Company: Menzies Aviation, a global leader in aviation logistics since 1833.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy career growth opportunities.
- Why this job: Be part of a passionate team delivering exceptional service in the aviation industry.
- Qualifications: Good customer service skills and ability to work under pressure.
- Other info: Inclusive workplace that values diversity and encourages personal development.
The predicted salary is between 24000 - 36000 £ per year.
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.
Role Purpose
With a firm commitment to exceptional customer service and working to high performance standards, you will be trained to specialise in aircraft turnaround processes including baggage handling, loading and offloading, aircraft pushback and towing. In addition, you will be trained to assist in other aircraft turnaround procedures such as aircraft presentation and de-icing according to our business needs.
What you will be doing
- Load and off-load baggage & goods manually or mechanically
- Undertake all relevant baggage sorting duties in a safe and efficient manner
- Carry out area hazard checks & aircraft inspections.
- Carry out towing, pushback & head-set duties, including communication with the flight deck, in accordance with the relevant training received.
- Any other duties relating to aircraft turnaround according to business needs such as aircraft presentation.
- Any aircraft de-icing duties requested.
Safety, Security and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
What we are looking for
- Good customer service skills.
- Good verbal communication.
- Ability to work under strict time constraints.
- Ability to work within a team and follow instructions.
- An awareness of the working environment potential dangers.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
General Airside Operative employer: John Menzies
Contact Detail:
John Menzies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Airside Operative
✨Tip Number 1
Get to know the company! Research Menzies Aviation and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that showcase your skills and how you handle pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Menzies Aviation.
We think you need these skills to ace General Airside Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the aviation industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team and contributing to exceptional customer service.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. We love seeing how your background aligns with our needs, especially in areas like teamwork and communication, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand why you’d be a great fit for the General Airside Operative role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at John Menzies
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Airside Operative. Familiarise yourself with aircraft turnaround processes, baggage handling, and safety protocols. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since good customer service is key for this role, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or worked as part of a team to meet customer needs. This will demonstrate your fit for the company’s values.
✨Communicate Clearly and Effectively
As you'll be working closely with others and communicating with the flight deck, practice clear and concise communication. During the interview, focus on articulating your thoughts well and listening carefully to questions. This will highlight your verbal communication skills.
✨Be Safety-Conscious
Given the emphasis on safety in the job description, be prepared to discuss your understanding of workplace health and safety. You might want to mention any relevant training or experiences that showcase your awareness of potential dangers in an aviation environment.
