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- Tasks: Manage day-to-day operations of Airside teams and ensure top-notch service delivery.
- Company: Join a leading player in the global aviation industry with a people-first approach.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Diverse and inclusive workplace where your contributions are valued.
- Why this job: Be part of a dynamic team delivering world-class service to airline customers.
- Qualifications: 3 years airport experience and strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.
Applicants must have at least 3 years airport experience within a similar environment.
Role Purpose
Reporting to the Ramp Manager, you will manage the day‑to‑day operations of our Airside teams. You will be responsible for managing resources to fulfil our service standards for our customer airlines, monitoring turnarounds via SMART audits, entering any accidents or incidents into MORSE and providing detailed and accurate reports. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. You will influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.
What you will be doing
- Consistently deliver the highest possible level of customer service.
- Provide a detailed shift report at the end of each shift & email to relevant Management.
- Ensure a handover log is completed.
- Be responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our customer airlines.
- Deliver regular team briefings, company updates and station information.
Safety, Security and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
What we are looking for
- Good verbal communication skills.
- Diligent attention to detail.
- Aptitude for working with a variety of information technology.
- A full 5 year work/unemployment/education history.
- Proof of Right To Work in the UK.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Airside Duty Manager in Edinburgh employer: John Menzies
Contact Detail:
John Menzies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside Duty Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your contacts in the aviation industry and let them know you're on the lookout for an Airside Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of airport operations and safety protocols. We recommend practising common interview questions related to managing airside teams and ensuring compliance with service standards. Confidence is key!
✨Tip Number 3
Showcase your passion for the aviation industry during interviews. Share specific examples from your past experience that highlight your attention to detail and ability to deliver top-notch customer service. Let your enthusiasm shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Airside Duty Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Airside Duty Manager role. Highlight your airport experience and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for aviation and how you can contribute to our team. Keep it concise but impactful, showing us why you're the perfect fit.
Showcase Your Communication Skills: Since good verbal communication is key for this role, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, let us see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Menzies
✨Know Your Stuff
Make sure you brush up on your airport operations knowledge. Familiarise yourself with the specific responsibilities of an Airside Duty Manager, including SMART audits and incident reporting. This will show that you're not just interested in the role but also understand the nuances of the job.
✨Showcase Your Communication Skills
Since good verbal communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle a specific situation or lead a team briefing, so think about examples from your past experience that highlight your communication prowess.
✨Demonstrate Attention to Detail
Prepare to discuss how you've ensured safety and compliance in previous roles. Bring examples of how your diligence has positively impacted operations, especially in high-pressure environments. This will help illustrate your capability to meet demanding service level standards.
✨Emphasise Team Leadership
As you'll be managing teams, think about your leadership style and how you motivate others. Be ready to share experiences where you've successfully led a team through challenges, ensuring everyone is aligned with the company's goals and safety protocols.