At a Glance
- Tasks: Ensure smooth aircraft turnaround and maintain high customer service standards.
- Company: Join a leading player in the global aviation industry with a rich history.
- Benefits: Competitive pay, inclusive culture, and opportunities for career growth.
- Other info: Diverse workplace committed to equal opportunities and personal development.
- Why this job: Be part of a dynamic team that values safety and innovation in aviation.
- Qualifications: Strong communication skills and a valid passport required.
The predicted salary is between 25000 - 30000 £ per year.
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.
Role Purpose
Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance with company policies and procedures at all times.
What you will be doing
- Ensure all paperwork relating to the aircraft turnaround is completed.
- Utilise any new technology introduced by the station to enhance the operation.
- Taking care of any company property, and reporting any damage to Line Manager.
- Airside driving duties.
- Use iPads or tablets if product dictates.
- Use radios at all times for communication.
- Embrace change of airline procedures.
- Detailed written reports for delays or any safety incident while in charge of a flight.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business, there is a potential risk to the health, safety and welfare of everyone on our sites through the misuse of alcohol and drugs. As such, the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for
- Good verbal communication.
- A full 5 year work/unemployment/education history.
- Valid Passport.
- Proof of National Insurance.
- Criminal Record Check and Airside Security Clearance.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. As part of our recruitment process, we will always consider how candidates fit with our values.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Dispatcher employer: John Menzies
At Menzies Aviation, we pride ourselves on fostering a dynamic and inclusive work culture that values passion and commitment. As a Dispatcher, you will benefit from comprehensive training and development opportunities, ensuring your growth within the global aviation industry. Our commitment to safety and wellbeing, combined with our diverse workforce, makes us an exceptional employer where every team member can thrive and contribute meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatcher
✨Tip Number 1
Get to know the company! Research Menzies Aviation and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to dispatching and customer service. Think about scenarios where you've demonstrated good communication and problem-solving skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Menzies Aviation.
We think you need these skills to ace Dispatcher
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about joining our team and contributing to our mission in the aviation industry.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at John Menzies
✨Know Your Stuff
Make sure you understand the role of a Dispatcher inside out. Familiarise yourself with the key responsibilities, like aircraft turnaround processes and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since good verbal communication is crucial for this role, practice articulating your thoughts clearly. You might be asked about how you would handle specific situations or communicate with team members, so think of examples from your past experiences that highlight your skills.
✨Embrace Technology
The job mentions using iPads and tablets, so be prepared to discuss your comfort level with technology. If you've used similar tools before, share those experiences. If not, express your willingness to learn and adapt to new tech quickly.
✨Safety First
Given the emphasis on health and safety, be ready to talk about your understanding of workplace safety practices. You could mention any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.
