At a Glance
- Tasks: Ensure safe and efficient ground handling during de-icing season and support aircraft presentation.
- Company: Join Menzies Aviation, a global leader in aviation logistics since 1833.
- Benefits: Flexible shifts, teamwork environment, and opportunities for career growth.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a dynamic team that keeps the skies safe and operations smooth.
- Qualifications: Valid driver's license, basic mechanical skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.
But at the heart of our business is our people.
Role Purpose
Deliver high performance standards around all aspects of ground handling, meeting the requirements of our customers and maintaining health and safety and overall good working practices in accordance to Company policies and procedures at all times.
What you will be doing
During De‑icing season this role will carry out the following functions for Menzies Aviation;
- Be responsible for the care and maintenance of De‑Icing vehicles and glycol station
- Be responsible for tests and sampling being carried out and recorded according to current procedures and rules
- Ensure that routines and resources are optimized to meet our level of service to our customers
- Ensure that our ground service is performed safely, on time and consistently in line with established service levels
- Through foresight, plan the work to remove problems in the daily operations, to meet resource needs with regard to equipment, work tools and infrastructure.
- Show flexibility and solve problems as they arise.
- Demonstrate accuracy
- To be responsible for allocated resources
- To follow the airlines' routines and regulations
- To follow and encourage a professional attitude and company uniform rules
- To follow all procedures and regulations within AEA
- To understand and use all equipment effectively and correctly, and in line with the training received
- To fully follow and consistently implement Airline manuals, Airport Regulations and directives from Head of Department/De‑Icing Manager/Duty Managers
- To follow the company’s Health & Safety Policy
- To handle all questions, inquiries, or disputes in a professional manner
- Participate in forums applicable to the work
- When there is no need to perform de‑icing, be part of the daily operation of ramp work
- Other work duties
During De‑icing season when weather does not require De‑icing services to be completed, operatives will be required to support the Aircraft Presentation team as directed by management.
- Interior cleaning of aircrafts, as well as office cleaning, using approved cleaning materials and equipment
- Removing and disposing of rubbish from the aircraft
- Cleaning all interior areas of aircraft cabin including vacuuming carpets and cleaning all equipment and surfaces
- Replenishing seat pockets with airline material as required
- Ensuring the aircraft is presented as per customer requirements including arranging seat belts, placement of headrests, pillows and blankets
- Conducting toilet and water services of the aircrafts, in addition to cleaning and replenishing lavatory supplies
- Completing aircraft disinfections of all internal areas
- Responsibility for completing essential paperwork for the work carried out
- Driving airside
During De‑icing off season, this role will carry out the following functions for Menzies‑approved third parties at London Luton Airport in line with your contract of employment;
- Onload and offload baggage manually or mechanically, in accordance with the relevant training received.
- Gather, input and process all data and documentation necessary for the fulfilment of the success of the operation by manual, automated or computerised systems, including weather reporting
- Undertake all relevant baggage sortation duties in a safe and efficient manner.
- Carry out area hazard checks
- Carry out aircraft inspections
- Carry out equipment inspections
- Report any faults or irregularities with equipment, facilities or processes to the appropriate management.
- Unload passenger luggage
- Deliver passenger luggage to claim area and unload onto conveyor system
- Deliver any bespoke cargo to appropriate recipient
- Load/ unload wheelchairs and child strollers and deliver to designated location
- Provide specialist handling of luggage/ cargo as required/ directed
- Placement of chocks and cones around the aircraft
- Drive and/or operate ground support equipment
- Collect and load live animals and dangerous goods onto aircraft
- Report all equipment malfunctions to the appropriate supervisor/ manager
- Comply with relevant legislation, airport authority and carrier security requirements
- Comply with Standard Operating Procedures (SOPs), policies and procedures
- Maintain the highest standards of safety and security at all times
- Carry out headset duties, including communication with the flight deck in accordance with the relevant training received
- Operate, position and remove Company aircraft in a safe and efficient manner, in accordance with relevant training received.
- Other duties as assigned
Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
The company is committed to providing a safe working environment for all staff members.
In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.
As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security wellbeing & compliance.
- What we are looking for
- Full and valid driver’s license, with a clean driving record preferred
- Basic mechanical aptitude for operating de‑icing trucks, sprayers, or ground equipment
- Experience or willingness to train in radio communication (MADP) procedures with the airport tower and ground control
- Ability to pass a background check and provide 5 years working history
- Pass a drug & alcohol screening and driving medical assessment
- Able to pass all training assessments, competency evaluations, and practical/hands‑on checks to be certified for de‑icing duties
- Strong situational awareness of surroundings, including aircraft, moving vehicles, ground personnel, and equipment
- Physical ability to work in cold environments and climb ladders/platforms
- Willingness to work flexible/rotating shifts, including nights and weekends
- Team‑oriented with ability to follow strict safety protocols and local operating procedures
- Comfortable working from elevated heights
- Ability to work calmly and follow protocol under time constraints
- Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.
We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.
Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
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Deicing & Airside Support Operative employer: John Menzies
John Menzies is an excellent employer, offering a dynamic work environment at Heathrow Airport where teamwork and attention to detail are paramount. Employees benefit from a strong commitment to inclusivity, opportunities for personal growth, and the chance to contribute to high standards of cleanliness in aviation. With a focus on reliability and training, this role provides meaningful employment in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Deicing & Airside Support Operative
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like John Menzies.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by John Menzies. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Deicing & Airside Support Operative
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at John Menzies, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at John Menzies and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into John Menzies. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at John Menzies
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at John Menzies.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to John Menzies.
