At a Glance
- Tasks: Ensure smooth aircraft turnaround and maintain high customer service standards.
- Company: Join a leading global aviation partner with a rich history since 1833.
- Benefits: Competitive pay, inclusive culture, and opportunities for career growth.
- Other info: Diverse workplace committed to equal opportunities and personal development.
- Why this job: Be part of a dynamic team that values safety and innovation in aviation.
- Qualifications: Strong communication skills and a valid passport required.
The predicted salary is between 30000 - 40000 £ per year.
People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.
Role Purpose
Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times.
What you will be doing
- Ensure all paperwork relating to the aircraft turnaround is completed.
- Utilise any new technology introduced by the station to enhance the operation.
- Taking care of any company property, and reporting any damage to Line Manager.
- Airside driving duties.
- Use iPads or tablets if product dictates.
- Use radios at all times for communication.
- Embrace change of airline procedures.
- Detailed written reports for delays or any safety incident while in charge of a flight.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for
- Good verbal communication.
- A full 5 year work/unemployment/education history.
- Valid Passport.
- Proof of National Insurance.
- Criminal Record Check and Airside Security Clearance.
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. As part of our recruitment process, we will always consider how candidates fit with our values.
Application Instructions
Is this role ticking all the boxes for you? If so, please click apply now!
Aviation Dispatcher: Flight Ops & Turnaround employer: John Menzies
At Menzies Aviation, we pride ourselves on fostering a dynamic and inclusive work culture that values our employees' contributions and encourages personal growth. As an Aviation Dispatcher, you will be part of a global team dedicated to delivering exceptional service in a fast-paced environment, with access to ongoing training and development opportunities. Our commitment to safety and wellbeing ensures that you can thrive in your role while enjoying the unique advantages of working at one of our 350 locations worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Aviation Dispatcher: Flight Ops & Turnaround
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work at Menzies Aviation. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since good verbal communication is key for this role, practice answering common questions and scenarios related to flight ops and turnaround.
✨Tip Number 3
Show your passion for aviation! During interviews, share your enthusiasm for the industry and how you can contribute to maintaining high performance standards in customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Aviation Dispatcher: Flight Ops & Turnaround
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the aviation industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team and contributing to our mission.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate applicants who can communicate effectively, especially since good verbal communication is key in this role.
Highlight Relevant Experience:Don’t forget to showcase any previous experience that relates to the role of Aviation Dispatcher. Whether it’s customer service or handling paperwork, we want to know how your background makes you a great fit for us.
Follow Our Application Process:Make sure to apply through our website as instructed. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it shows you can follow directions, which is super important in our line of work!
How to prepare for a job interview at John Menzies
✨Know Your Stuff
Before the interview, make sure you understand the role of an Aviation Dispatcher. Familiarise yourself with the key responsibilities like paperwork for aircraft turnaround and using technology like iPads or tablets. This will show that you're genuinely interested and prepared.
✨Communication is Key
Since good verbal communication is essential for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about teamwork and handling stressful situations, as these are likely to come up during the interview.
✨Safety First
Brush up on health and safety protocols relevant to aviation. Be ready to discuss how you would ensure compliance with safety standards and what steps you would take in case of an incident. This shows that you take safety seriously, which is crucial in this industry.
✨Show Your Adaptability
The job mentions embracing changes in airline procedures, so be prepared to share examples of how you've adapted to change in previous roles. Highlighting your flexibility will demonstrate that you can thrive in a dynamic environment.
