Airside Lead Agent

Airside Lead Agent

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
Go Premium
J

At a Glance

  • Tasks: Lead the Ramp team to ensure timely and safe ground handling for airlines.
  • Company: Join Menzies Aviation, a global leader in aviation logistics since 1833.
  • Benefits: Inclusive workplace, career growth opportunities, and a chance to make an impact.
  • Why this job: Be part of a dynamic team delivering world-class service in the aviation industry.
  • Qualifications: Strong communication skills and attention to detail required.
  • Other info: Diversity is valued; we encourage all qualified applicants to apply.

The predicted salary is between 36000 - 60000 ÂŁ per year.

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people.

Role Purpose

Reporting to the Airside Duty Manager, this role will require the individual to carry out any Airside duties as documented in our Lead Agent job description. To assist the Airside Duty Manager in the day-to-day managing of the Airside team. You will be responsible for allocating resources to fulfil our service standards for our Customer Airlines. You will ensure that our ground handling is delivered safely, on time and consistently in line with service level standards set for both on time and station performance. To influence and facilitate the consistent delivery of a “World Class” product to our Airline Customers.

What you will be doing

  • Responsible for ensuring the airlines product is delivered consistently to demanding service level standards and on time performance targets to our Customer Airlines.
  • To be pro-active in all areas by forward planning and taking responsibility for the job.
  • Your responsibility will be to lead the Ramp team to carry out the normal ramp turnaround.
  • Ensuring housekeeping rules are adhered to in the Ramp and equipment is parked in the correct location.
  • To ensure the safe and correct control of all resources.

Safety, Security and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.

What we are looking for

  • Good verbal communication skills.
  • Diligent attention to detail.
  • Aptitude for working with a variety of information technology.
  • A full 5 year work/unemployment/education history.
  • Proof of Right To Work in the UK.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now! Need more detail? Feel free to contact alex.mills@menziesaviation.com for further information.

Airside Lead Agent employer: John Menzies

At Menzies Aviation, we pride ourselves on our people-centric culture that has been thriving since 1833. As an Airside Lead Agent, you will be part of a dynamic team dedicated to delivering world-class service in the aviation industry, with ample opportunities for personal and professional growth. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to reach their full potential in a safe and supportive environment.
J

Contact Detail:

John Menzies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airside Lead Agent

✨Tip Number 1

Network like a pro! Reach out to people in the aviation industry, especially those who work at Menzies Aviation. A friendly chat can open doors and give you insider info about the Airside Lead Agent role.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Menzies Aviation’s values and recent projects. Show us that you’re not just another candidate but someone who truly gets what we’re about.

✨Tip Number 3

Practice your communication skills! As an Airside Lead Agent, you’ll need to be clear and concise. Try mock interviews with friends or family to boost your confidence and get feedback.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to our world-class service.

We think you need these skills to ace Airside Lead Agent

Verbal Communication Skills
Attention to Detail
Resource Allocation
Safety Compliance
Team Leadership
Time Management
Problem-Solving Skills
Information Technology Aptitude
Proactive Planning
Ground Handling Knowledge
Customer Service Orientation
Health and Safety Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the aviation industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service to our airline customers.

Be Specific About Your Experience: Make sure to highlight your relevant experience in airside operations or team management. We love details, so don’t hold back on sharing specific examples of how you've successfully led teams or managed resources in the past.

Tailor Your Application: Take a moment to tailor your application to the Airside Lead Agent role. Use keywords from the job description and show us how your skills align with what we’re looking for. This will help your application stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at John Menzies

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Airside Lead Agent role. Familiarise yourself with the key responsibilities, such as managing the ramp team and ensuring on-time performance. This will help you answer questions confidently and demonstrate your genuine interest in the position.

✨Showcase Your Communication Skills

Since good verbal communication is essential for this role, practice articulating your thoughts clearly. You might be asked to describe how you would handle specific situations or lead a team. Use examples from your past experiences to illustrate your points and show that you can communicate effectively under pressure.

✨Highlight Your Attention to Detail

Attention to detail is crucial in aviation logistics. Prepare to discuss instances where your diligence made a difference, whether it was in safety compliance or resource management. This will show that you take your responsibilities seriously and can maintain high standards in a fast-paced environment.

✨Demonstrate Your Proactive Approach

The job requires a proactive mindset, so think of examples where you anticipated challenges and took initiative. Whether it’s forward planning for ramp operations or improving processes, showcasing your ability to think ahead will resonate well with the interviewers and align with their expectations for the role.

Airside Lead Agent
John Menzies
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

J
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>