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- Tasks: Help customers by restocking shelves and fulfilling online orders during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business with a focus on quality and service.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium, with flexible working options.
- Other info: Enjoy a supportive environment where you can thrive and grow as a Partner.
- Why this job: Be part of a passionate team that values food lovers and customer loyalty.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27300 - 36400 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 12, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of part time work across seven days, including weekends, between the hours of 22:00 - 07:00
Job Level: Partnership Level 10
Where You'll Be Working: Witney (Waitrose & Partners), 25 Woolgate Centre, Witney, Oxfordshire, OX28 6AR
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Witney employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Witney
✨Tip Number 1
Get to know the company! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it helps you feel more confident.
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s the best way to ensure your details are seen by the right people and gives you a better chance of landing that job!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Witney
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you’re not just looking for a job, but you genuinely care about providing great service to food lovers.
Highlight Teamwork Skills: Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills. Share examples of how you've successfully collaborated in previous roles to create a positive environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Waitrose.
How to prepare for a job interview at John Lewis
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of food and drink trends. Be ready to discuss your favourite products or any new items you think would be a hit with customers. This shows your passion and helps you connect with the brand.
✨Show Off Your Team Spirit
Communication is key in this role, so think of examples where you've worked well in a team. Whether it’s helping out a colleague or managing a busy checkout, share stories that highlight your ability to collaborate and support others.
✨Flexibility is Your Friend
This job requires a flexible approach, so be prepared to talk about how you can adapt to different tasks. Mention any previous experiences where you’ve had to switch gears quickly or take on various responsibilities to keep things running smoothly.
✨Emphasise Customer Service Skills
As a Supermarket Assistant, customer service is at the heart of what you do. Think of specific instances where you’ve gone the extra mile for a customer. This could be resolving an issue or simply providing a friendly chat. It’ll show you understand the importance of building trust and loyalty.