At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders with a smile.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium for late shifts.
- Other info: Enjoy a supportive environment that values diversity and personal growth.
- Why this job: Make a real difference in customer experiences while working flexible hours.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27000 - 35000 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 2, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Varied hours of work across seven days to include weekends between the hours of 18:00 - 08:00.
Job Level: Partnership Level 10
Where You'll Be Working: Truro (Waitrose & Partners), Tregurra Park, Truro, Cornwall, TR1 1RH
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Truro employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Truro, our supermarket offers not only competitive pay with a Night Premium but also a supportive work environment that prioritises work-life balance and personal growth opportunities. Join us to be part of a passionate team dedicated to delivering exceptional service and creating a welcoming atmosphere for food lovers.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Truro
✨Tip Number 1
Get to know the company! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even if it's a supermarket role, looking smart and presentable can make a great first impression. It shows that you care about the job and respect the interview process.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate and you’ll find all the info you need about the role right there.
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Truro
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you’re not just looking for a job, but you genuinely care about providing great service to food lovers.
Highlight Teamwork Skills:Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills. Share examples of how you've successfully collaborated in previous roles to create a positive environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Waitrose.
How to prepare for a job interview at John Lewis
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of food and drink trends. Be ready to discuss your favourite products or any new items you think would be a hit with customers. This shows your passion and helps you connect with the brand.
✨Show Off Your Team Spirit
Communication is key in this role, so be prepared to share examples of how you've worked effectively in a team before. Highlight any experiences where you’ve gone the extra mile to support your colleagues or improve customer service. It’s all about showing that you can contribute to the partnership!
✨Flexibility is Your Friend
The job requires a flexible approach, so be ready to discuss your availability and willingness to take on various tasks. Mention any previous roles where you adapted to changing demands or took on different responsibilities. This will demonstrate your readiness to support the whole branch.
✨Keep It Tidy and Safe
Since maintaining a safe and tidy working environment is part of the job, think of examples where you’ve contributed to cleanliness or safety in previous roles. Whether it’s following health guidelines or keeping your workspace organised, showing that you care about these aspects will impress the interviewers.
