At a Glance
- Tasks: Assist customers with a passion for food and keep the store running smoothly.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.00 per hour, with night premium pay and flexible working options.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make a real difference in customers' lives while enjoying a supportive team environment.
- Qualifications: Strong communication skills and a passion for food are essential.
The predicted salary is between 27300 - 36400 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 9, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Part Time, 15 Hours, across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Thatcham (Waitrose & Partners), 48-53 The Broadway, Thatcham, Berkshire, RG19 3HN
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant in Thatcham employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Thatcham, our supermarket offers not only competitive pay and night premiums but also a supportive work environment that prioritises work-life balance and personal growth. Join us to be part of a passionate team dedicated to delivering exceptional service and creating a welcoming atmosphere for food lovers.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant in Thatcham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the company, and it sets a positive tone right from the start.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that job!
We think you need these skills to ace Supermarket Assistant in Thatcham
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences or interests you have that relate to food and drink trends. We want to see that you're as passionate about serving our customers as we are!
Highlight Your Team Spirit:As a Supermarket Assistant, teamwork is key. Make sure to include examples of how you've worked well in a team before. We value communication skills, so share any relevant experiences that showcase your ability to collaborate with others.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way to ensure it gets to us quickly. Plus, you'll find all the details you need about the role there, so make sure to check it out before applying!
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role is all about serving food lovers, be prepared to discuss your interest in food and drink trends. Share any relevant experiences or knowledge you have, as this will demonstrate your enthusiasm and fit for the role.
✨Highlight Teamwork Skills
As a Supermarket Assistant, you'll be working closely with others. Be ready to provide examples of how you've successfully collaborated in previous roles. Emphasising your communication skills and flexibility will show that you can contribute positively to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support work-life balance. This shows that you're engaged and thinking about how you can thrive within the company.
