At a Glance
- Tasks: Assist customers with a passion for food and keep the store running smoothly.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.25 per hour plus a night premium of £3.75 for late shifts.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Make a real difference in customer experiences and be part of a supportive team.
- Qualifications: Good communication skills and a flexible approach to teamwork.
The predicted salary is between 13 - 13 € per hour.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 14, 2026
Pay: £13.25 Hourly
Contract Type: Temporary
Hours of Work: various
Job Level: Partnership Level 10
Where You'll Be Working: Henley-on-Thames (Waitrose & Partners), 33 Bell Street, Henley-on-Thames, Oxfordshire, RG9 2BA
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant- RST employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in the picturesque Henley-on-Thames, our supermarket offers not only competitive pay, including a Night Premium for late shifts, but also a supportive environment that prioritises work-life balance and personal growth. Join us to be part of a team that is passionate about food and dedicated to providing exceptional service, all while enjoying the unique benefits of being part of a thriving partnership.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant- RST
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the company, and it sets a positive tone for your meeting.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and gives you a better chance of landing that job!
We think you need these skills to ace Supermarket Assistant- RST
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the food industry. We want to see that you’re not just looking for a job, but that you genuinely care about providing great service to food lovers.
Highlight Your Team Spirit:As a Supermarket Assistant, teamwork is key! Make sure to include examples of how you've worked well in a team before. We love seeing candidates who can communicate effectively and support their colleagues, so don’t hold back on sharing those experiences!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can express themselves well, so make sure your writing is easy to read and understand. Remember, we want to get to know you quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started right away?
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service, as well as their focus on being a partner-led business. This will help you align your answers with what they stand for.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is crucial. Think of examples from your past experiences where you successfully collaborated with others. Highlight your communication skills and flexibility, showing that you're ready to support your team whenever needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a safe and tidy working environment. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
