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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour plus a night premium, enjoy flexible working options.
- Other info: Exciting opportunities for growth in a supportive and inclusive environment.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 17, 2026
Pay: £14.31 Hourly
Contract Type: Permanent
Hours of Work: Hours of work are 13.5 hours per week. Vacancy 1: Thursday 14:30-21:45 & Friday 14:45-22:00. Vacancy 2: Sunday 14:30-21:45 & Monday 14:30-21:45.
Job Level: Partnership Level 10
Where You'll Be Working: St Albans (Waitrose & Partners), 1 Ermine Close, St Albans, Hertfordshire, AL3 4JZ
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in St Albans employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in St Albans
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own ethos aligns with theirs, especially when it comes to customer service.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and prepare your answers. Focus on your customer service skills and any relevant driving experience you have.
✨Tip Number 3
Dress the part! Even if you're applying for a driving role, looking smart and presentable can make a great first impression. It shows you care about the job and the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from us, making your job search easier.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in St Albans
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about great service!
Highlight Your Driving Skills: Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. If you've worked with chilled vehicles before, give us the details! We need to know you're ready to hit the road safely.
Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Tell us what makes you unique and how you can contribute to our friendly team. Remember, we’re looking for Partners who can thrive in our environment!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application as soon as possible. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role heavily relies on building rapport and trust with customers.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling deliveries and shop tasks. You might want to share specific strategies or tools you use to stay organised and ensure timely deliveries.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team as well, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve successfully collaborated with others or adjusted to unexpected challenges.