At a Glance
- Tasks: Manage stock in a busy warehouse, ensuring smooth operations and excellent customer service.
- Company: Join the UK's largest employee-owned business, John Lewis & Partners.
- Benefits: Earn £13.30 per hour with evening and night premiums, plus flexible working options.
- Other info: Dynamic work environment with opportunities for career development and a focus on safety.
- Why this job: Be part of a supportive team that values your contributions and promotes personal growth.
- Qualifications: Good communication skills and familiarity with Google Suite are essential.
The predicted salary is between 27600 - 28400 £ per year.
ABOUT THE ROLE
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
- Consistently promote and deliver outstanding customer service.
- Looking for opportunities to reduce wastage and therefore protect our profits.
- Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
- Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Essential skills/experience you'll need
- Communication skills – including telephone skills, verbal and written.
- Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
- Category B manual UK driving licence (no more than 6 points).
- Previous Warehousing experience.
- Previous Customer Service experience.
Closing Date: July 30, 2026
Pay: £13.30 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Stanley Green Customer Delivery Hub (John Lewis & Partners), Epsom Avenue, Wilmslow, Cheshire, SK9 3RN
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Skilled Operational Partner employer: John Lewis
As a Retail Sales Assistant at John Lewis in Horsham, you will be part of a renowned company that values its employees and fosters a supportive work culture. With competitive pay and the opportunity for uncapped commission, you can grow your skills in a dynamic retail environment while enjoying flexible working hours. John Lewis is committed to employee development, ensuring that you have access to training and growth opportunities that make your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Skilled Operational Partner
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to John Lewis. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at John Lewis. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Skilled Operational Partner
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at John Lewis.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at John Lewis.
How to prepare for a job interview at John Lewis
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
