At a Glance
- Tasks: Become a qualified Customer Delivery Technician, delivering and installing products with a partner.
- Company: Join the largest employee-owned business in the UK, known for its exceptional service.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference by bringing joy to customers' homes with your delivery skills.
- Qualifications: Must be 18+, have a UK driving licence, and great customer service skills.
The predicted salary is between 20700 - 25300 £ per year.
About the role
As a Driver Technician Trainee, you'll be supported through our extensive 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence.
Once you're fully trained, you'll have the unique opportunity of bringing our distinctive John Lewis service right to our customers' door and installing the products they love into their homes (such as furniture, large electrical appliances, sound systems and TV sets) as part of a 2-person delivery crew.
Due to the nature of these roles, we require all applicants to be 18 or over by their start date.
Key Responsibilities
- Being an ambassador for the John Lewis brand with great customer service is your number one priority.
- Perform daily checks and assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
- Show great respect and courtesy for the customer's home, and handle unexpected situations to find the best possible solution for your customers.
- Installing various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations).
This will be completed efficiently and quickly for our customers, and will demonstrate how they work once installed.
- Keeping up to date with new products and technologies to perform your role at your best.
- Adhere to all legal driving regulations, including the Working Time Directive and EU regulations to maintain a safe working environment.
- Please note that this role involves heavy lifting.
You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential skills/experience you'll need
- UK B-Category manual driving licence with no more than 6 points.
- Previous experience in a customer-facing role.
- Have great verbal communication skills both over the phone and in person.
- Good understanding of technology and an interest in installation.
Desirable skills/experience you may have
- Prior experience in installation and customer delivery services.
- Previous role model or team leader experience
Varied hours of full time work (41 hours) across seven days to include early starts and Saturdays between the hours of 06:00 - 17:00.
The partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
We're not just employees, we're Partners, driven by our purpose to build a happier world.
As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail.
We continue to innovate, adapt and diversify.
Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards.
We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong.
Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE.
Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.
We want all of our Partners to have a good work-life balance and we support flexible working.
This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
Please discuss this further with the hiring manager during your interview.
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7.5t Customer Delivery Driver Trainee, Technician in Shirley employer: John Lewis
John Lewis is an exceptional employer, offering a vibrant work culture where every employee is considered a Partner, sharing in the success and responsibilities of the business. With a focus on innovation and personal growth, employees benefit from flexible working arrangements and a supportive environment that encourages creativity and collaboration. Located in the heart of London, the role of Social Community Executive provides a unique opportunity to engage with a diverse community while contributing to a brand that values kindness, respect, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land 7.5t Customer Delivery Driver Trainee, Technician in Shirley
✨Get Hands-On with Logistics
Look for opportunities to volunteer or intern with local transport companies or logistics firms. This experience can give you real insights into the industry and make you much more attractive to John Lewis when applying for the 7.5t Customer Delivery Driver Trainee, Technician position.
✨Join Transportation or Logistics Groups
Find and join online communities or forums focused on transportation and logistics. Engaging with industry professionals in places like LinkedIn or relevant Facebook groups can help you stay updated on industry trends and job openings at John Lewis.
✨Visit Career Fairs and Networking Events
Keep an eye out for career fairs specifically focused on transportation and logistics. Attending these events is a great way to meet potential employers like John Lewis and create a more personal connection that could land you that 7.5t Customer Delivery Driver Trainee, Technician role.
✨Directly Apply on Our Website
Don't forget to head over to our website to apply for the 7.5t Customer Delivery Driver Trainee, Technician role at John Lewis. It’s often the best way to ensure your application stands out, and you'll be engaging directly with our hiring team.
We think you need these skills to ace 7.5t Customer Delivery Driver Trainee, Technician in Shirley
Some tips for your application 🫡
Highlight Your Organisational Skills:In the transportation and logistics field, having great organisational skills is key. Make sure your CV showcases any relevant experience, like managing schedules or coordinating deliveries. If you've handled logistics in a volunteer role or a part-time gig, shout about it!
Show Your Willingness to Learn:As a trainee, we want to see your excitement about learning and growing in this space. When writing your cover letter, talk about why you're passionate about transportation and logistics, and how you hope to develop your skills with us at John Lewis in this role.
Use Industry-Specific Language:When crafting your application, sprinkle in some industry-specific jargon that shows you're familiar with the world of logistics. Terms like 'supply chain management', 'route optimisation', or 'inventory control' will help demonstrate your knowledge and enthusiasm for the field.
Tailor Your CV for the Role:Make sure to adapt your CV specifically for this trainee position. Focus on your educational background relevant to logistics, any pertinent coursework, and highlight any practical experience, even if it’s just coursework projects. Let’s make your application stand out to John Lewis!
How to prepare for a job interview at John Lewis
✨Get to Grips with Logistics Basics
As a trainee in transportation and logistics, it’s crucial to have a solid understanding of the basics, like supply chain principles and inventory management. Brush up on these topics and be ready to discuss them, as they might pop up in scenarios during the interview with John Lewis.
✨Show Off Your Organisational Skills
Logistics relies heavily on strong organisational abilities. Be prepared to share examples of how you've handled multiple tasks or managed deadlines in the past. It could be anything from a project at uni to volunteering—showing your potential through experiences can really impress the interviewers.
✨Familiarise Yourself with Industry Tools
Make sure you're familiar with commonly used logistics software or tools like TMS (Transportation Management Systems) or warehouse management solutions. If you’ve used any related tech during your studies or internships, be ready to talk about your experience. It shows you're actively engaged and ready to hit the ground running at John Lewis.
✨Express Your Eagerness to Learn
As a trainee, your willingness to learn will be just as important as what you already know. During the interview, express your enthusiasm for the transportation-logistics field and your desire to absorb knowledge and skills from those around you. It's all about showing that you’re not just looking for a job, but a valuable learning opportunity at John Lewis.
