At a Glance
- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium pay and flexible working hours.
- Other info: Enjoy a friendly work environment with opportunities for personal growth.
- Why this job: Be a part of a passionate team serving food lovers and making a difference.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 29000 - 30000 € per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 21, 2026
Pay: £14.31 Hourly
Contract Type: Permanent
Hours of Work: Various part-time roles available from 7.5 to 25 hours per week. Working hours include early mornings, late finishes and weekend working (earliest start 05:30, latest finish 22:30)
Job Level: Partnership Level 10
Where You'll Be Working: Sheffield (Waitrose & Partners), 1-3 Ecclesall Road, Sheffield, West Yorkshire, S11 8HY
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant, Customer Delivery Driver in Sheffield employer: John Lewis
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered. Our Sheffield location offers flexible working hours, competitive pay including night premiums, and a supportive environment that encourages personal growth and teamwork. Join us to be part of a passionate team dedicated to delivering exceptional service while enjoying the benefits of a workplace that prioritises kindness, respect, and a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical questions! You might be asked about handling deliveries or managing your time effectively. Think through scenarios where you’ve had to juggle tasks and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Waitrose family!
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver in Sheffield
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're excited about being part of our team!
Highlight Your Driving Skills:Since this role involves driving, make sure to mention your valid B-Category UK manual driving licence and any relevant driving experience. If you've worked with chilled vehicles before, give us the details! We want to know you're ready to hit the road safely.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our friendly and welcoming team. Remember, we’re all about embracing differences!
Apply Early!:Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since roles can close early if we get a lot of interest. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Delivery Driver. Familiarise yourself with the daily tasks like checking delivery routes and vehicle safety checks. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since great customer service is a top priority, think of examples from your past experiences where you've gone above and beyond for customers. Be prepared to discuss how you would build rapport with customers while delivering their orders, as this is crucial for representing the Waitrose brand.
✨Demonstrate Time Management Abilities
Time management is essential in this role, especially when juggling deliveries and shop tasks. Prepare to talk about how you manage your time effectively, perhaps by sharing a specific instance where you successfully handled multiple responsibilities under pressure.
✨Be Ready for Physical Requirements
This job involves physical tasks like lifting crates and moving cages, so be prepared to discuss your ability to meet these demands. You might want to mention any relevant experience or how you stay fit and active, which can reassure the interviewer that you’re up for the challenge.
