Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Train and coach Partners to deliver exceptional customer service at John Lewis.
- Company: Join the renowned John Lewis team in Exeter, known for its outstanding service.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by shaping the skills of your colleagues and enhancing customer experiences.
- Qualifications: Experience in retail, strong coaching skills, and a passion for customer service.
- Other info: Dynamic role with a focus on creativity and continuous learning.
The predicted salary is between 30000 - 42000 £ per year.
About the RoleAs a Service & Selling Coach at our John Lewis, Exeter store, you\’ll be helping to deliver a real difference to our customers through service they wouldn\’t find anywhere else.
You\’ll be using your expert knowledge to train and coach Partners so that they have all of the tools they need to provide the very best service John Lewis is known for. Ensuring customers return time and time ag…
Selling & Service Coach employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Selling & Service Coach
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching John Lewis and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Since the role involves training others, think of examples from your past experiences where you've successfully coached or trained someone. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your creativity! The job description mentions delivering training in different styles, so come prepared with ideas on how you would engage Partners. Maybe even suggest a fun training activity that caters to various learning styles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Selling & Service Coach
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can make a real difference in our customers' experiences, so share any relevant stories or examples that highlight your commitment to exceptional service.
Tailor Your Experience: Make sure to customise your application to reflect the skills and experiences that align with the Selling & Service Coach role. We’re looking for specific examples of your coaching and training abilities, so don’t hold back on showcasing your past successes!
Be Creative and Engaging: Since the role involves delivering training sessions, think about how you can demonstrate your creativity in your application. Use engaging language and structure your application in a way that reflects your ability to connect with others and keep them interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at John Lewis!
How to prepare for a job interview at John Lewis
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service and selling techniques. Familiarise yourself with John Lewis's values and how they translate into exceptional service. This will show that you're not just interested in the role, but that you genuinely understand what makes their service stand out.
✨Showcase Your Coaching Skills
Prepare to discuss your previous experiences in coaching or training others. Think of specific examples where you've successfully helped someone improve their skills. Be ready to demonstrate your ability to adapt your coaching style to different learning preferences, as this is key for the role.
✨Engage with Scenarios
Expect scenario-based questions during the interview. Practice responding to situations where you need to provide feedback or conduct a training session. This will help you illustrate your problem-solving skills and your approach to delivering effective training.
✨Be Creative and Personable
John Lewis values creativity in training delivery. Think about how you can make your training sessions engaging and interactive. During the interview, let your personality shine through; being personable will help you connect with the interviewers and demonstrate your suitability for a customer-focused role.
