At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business with a focus on community and quality.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium, with flexible working options.
- Other info: Enjoy a supportive environment where you can thrive and grow as a Partner.
- Why this job: Be part of a passionate team that values food lovers and customer service.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27300 - 36400 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 4, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Part time night work of 15 hours per week across 2 days to include Friday and weekends between the hours of 22:00 - 06:00.
Job Level: Partnership Level 10
Where You'll Be Working: Saffron Walden (Waitrose & Partners), Hill Street, Saffron Walden, Essex, CB10 1EH
Night Replenishment, Supermarket Assistant in Saffron Walden employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Saffron Walden, our supermarket offers not only competitive pay with a Night Premium but also a supportive work environment that prioritises work-life balance and personal growth opportunities. Join us to be part of a team that is passionate about serving food lovers and committed to creating a workplace where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Saffron Walden
✨Tip Number 1
Get to know the company! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even though it's a supermarket role, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, it shows you're tech-savvy and keen to join us!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Saffron Walden
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you understand food trends and customer needs. We want to see that you're as passionate about serving food lovers as we are!
Highlight Teamwork Skills:Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills in your application. Share examples of how you've successfully collaborated with others in previous roles. We value Partners who can work together to create a great shopping experience!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Waitrose. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of food and drink trends. Be ready to discuss your favourite products or any new items you think customers would love. This shows your passion and helps you connect with the brand.
✨Show Off Your Team Spirit
Communication is key in this role, so be prepared to share examples of how you've worked effectively in a team before. Highlight any experiences where you’ve gone the extra mile to support your colleagues or improve customer service.
✨Flexibility is Your Friend
This job requires a flexible approach, so be ready to talk about how you can adapt to different tasks and shifts. Mention any previous experience where you had to juggle multiple responsibilities or adjust to changing circumstances.
✨Emphasise Your Customer Focus
The role revolves around providing excellent service, so think of specific instances where you’ve made a positive impact on a customer's experience. Whether it’s resolving an issue or simply making someone’s day better, these stories will resonate well.
