At a Glance
- Tasks: Assist customers with a passion for food and keep the store running smoothly.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.00 per hour, with a night premium and flexible working hours.
- Other info: Part-time role with opportunities for growth and a focus on work-life balance.
- Why this job: Make a real difference in customers' shopping experiences while enjoying a supportive team environment.
- Qualifications: Strong communication skills and a flexible approach; customer service experience is a plus.
The predicted salary is between 26000 - 28000 € per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 19, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Part time work (20 hours per week) to include evenings and weekend shifts, earliest start time 08:00 and latest finish time 22:00.
Job Level: Partnership Level 10
Where You'll Be Working: Romsey (Waitrose & Partners), 32 Alma Road, Romsey, Hampshire, SO51 8AS
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant in Romsey employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Romsey, our supermarket offers a supportive work environment that prioritises work-life balance, flexible hours, and opportunities for personal growth, all while serving food lovers with passion and dedication. Join us to be part of a team that embraces diversity, encourages innovation, and truly makes a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant in Romsey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Supermarket Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows respect for the role and the company, and it sets a positive tone right from the start.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and gives you a better chance of landing that job!
We think you need these skills to ace Supermarket Assistant in Romsey
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the products we offer at Waitrose.
Highlight Teamwork Skills:As a Supermarket Assistant, you'll be part of a team. Make sure to showcase your communication skills and any previous teamwork experiences in your application. We want to see how you can contribute to our Partner-led service!
Be Specific About Your Availability:Since this role involves flexible hours, be clear about when you're available to work. Mention your willingness to take on evening and weekend shifts, as this will show us you're ready to jump in and help out wherever needed.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t hesitate!
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is key. Think of examples from your past experiences where you worked effectively as part of a team. Highlight how you supported your colleagues and contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
