At a Glance
- Tasks: Coordinate warehouse operations to ensure stock is ready for loading and maximise efficiency.
- Company: Join the UK's largest employee-owned business, John Lewis Partnership.
- Benefits: Competitive salary, evening and night premiums, and flexible working options.
- Other info: Exciting career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a team that values collaboration and makes a real impact on customer satisfaction.
- Qualifications: Previous warehouse experience and strong communication skills are essential.
The predicted salary is between 31000 - 46500 € per year.
At the John Lewis Partnership, we do things differently because we are a different kind of organisation. As the UK’s largest employee-owned business, we are all Partners who share the responsibility for our success and the rewards. Our unique purpose is working in Partnership for a happier world.
As our Operational Coordinator at our Magna Park National Distribution Centre (NDC), you will be the centre of our warehouse operation. Your primary objective is to ensure we have the right stock in the right place at the right time to maximise efficiency and ensure availability for our customers.
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities:
- Control the flow of work across areas to maximise efficiency and ensure stock is ready for loading.
- Allocate picks, print labels, and manage warehouse management system (WMS) queries to meet site Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
- Proactively resolve pick face capacity issues, update Stock Keeping Unit (SKU) maintenance details, and manage short, over, or damaged items.
- Coordinate dock doors and schedules while building authentic relationships with Despatch and management teams to get things done.
- Act as a role model for Health and Safety, and coach or mentor peers to share best practices across the network.
Essential skills/experience:
- Previous warehouse experience within supply chains.
- Ability to analyse and interpret data to make informed, confident decisions.
- Competent in Google Suite or similar software.
- Ability to communicate across teams with clarity.
Desirable skills/experience:
- Previous experience with Warehouse Management Systems (WMS).
- A solid understanding of end-to-end (E2E) warehouse processes.
- Mechanical Handling Equipment (MHE) Fork Lift experience.
Closing Date: May 20, 2026
Pay: £31,000.00 - £46,500.00 Annual
Contract Type: Temporary
Hours of Work: Tuesday to Saturday, rotating shift, 06-14 & 14-22
Where You'll Be Working: Magna Park Distribution Centre (John Lewis & Partners), Fen Street, Milton Keynes, Buckinghamshire, MK17 8EW
Important points to note:
- It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
- We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
- We want all of our Partners to have a good work-life balance and we support flexible working.
Outbound Coordinator employer: John Lewis
At the John Lewis Partnership, we pride ourselves on being the UK's largest employee-owned business, fostering a unique culture where every Partner shares in our success and rewards. Working at our Magna Park National Distribution Centre not only offers competitive pay with additional evening and night premiums but also provides a supportive environment that encourages personal growth and collaboration. Join us to be part of a team that values kindness, respect, and the opportunity to thrive together in a fulfilling role.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at John Lewis through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their values and recent news. This shows you're genuinely interested and helps you stand out as a candidate who aligns with their mission.
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression and keep you on their radar.
We think you need these skills to ace Outbound Coordinator
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous warehouse experience you have. We want to see how your skills can help us keep the stock flowing smoothly and efficiently.
Be Data Savvy:Since you'll be analysing data to make decisions, mention any experience you have with data interpretation. We love candidates who can confidently use data to drive their actions!
Communicate Clearly:Communication is key in our team! Use your application to demonstrate how you've effectively communicated across teams in the past. We’re all about building authentic relationships here.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at John Lewis
✨Know Your Warehouse Operations
Familiarise yourself with the key responsibilities of an Outbound Coordinator. Understand the flow of work in a warehouse, how to manage stock effectively, and the importance of KPIs and SLAs. This knowledge will help you demonstrate your suitability for the role.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to make informed decisions in previous roles. Bring examples of how you've analysed data to improve efficiency or resolve issues. This will show that you can handle the analytical aspects of the job.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves coordinating with various teams, being able to communicate effectively is crucial. Consider doing mock interviews with friends to refine your communication skills.
✨Emphasise Teamwork and Safety
Highlight your experience in working collaboratively within a team and your commitment to health and safety practices. Share specific examples where you’ve contributed to a safe working environment or mentored others, as this aligns with the company’s values.
