At a Glance
- Tasks: Manage product transfers, inspect goods, and ensure food safety compliance.
- Company: Join Dishpatch, a leading meal-kit delivery service under Waitrose.
- Benefits: Competitive salary, night premium, flexible working hours, and career growth.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of a team that delivers restaurant-quality meals to customers' homes.
- Qualifications: Experience in operations or logistics, with strong inventory management skills.
The predicted salary is between 29000 - 44300 £ per year.
We are looking for a proactive and organised Operations & Logistics Associate to join our Dishpatch team under the Waitrose line of business. In this critical role, you will be responsible for managing the seamless transfer of finished products to chilled, frozen, or ambient storage locations, while inspecting all incoming goods to verify their quantities, quality, temperatures, and documentation. You will ensure strict compliance with food safety and traceability requirements by overseeing correct product labelling and printing functions, alongside managing production inventory processes to maintain adequate stock and highly accurate stock takes at all times. Beyond stock management, you will oversee essential building management functions to ensure our facility standards and operational safety are consistently maintained.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Salary: Salary up to £32,000 depending on experience
Contract type: This position is a Permanent contract.
Working pattern/flexible working: 35 hours per week Monday to Friday. Occasional weekend work may be required during busy periods.
Location: Dishpatch, North Greenwich
Key responsibilities
- Inventory & Stock Control: Safely move finished products to chilled, frozen, or ambient storage. Inspect incoming goods for quality, quantity, and temperature, and ensure everything is accurately labeled for food safety and traceability.
- Packaging & Sourcing: Source, order, and track packaging stock and materials to keep our fulfillment processes running seamlessly.
- Print Function Oversight: Manage weekly printing schedules to ensure our stickers and menus meet quality standards.
- Site Safety & Facilities: Support day-to-day building operations, help maintain health and safety regulations, and keep accurate operational records.
- Team Collaboration & Improvement: Work across departments (product, creative, and production) to help launch and improve operational workflows and systems.
- Ad-Hoc Support: Tackle additional operational, administrative, or facility tasks as needed to support the evolving needs of the business.
Essential skills/experience you’ll need
- Extensive experience in operations or logistics, directly handling inventory tracking, order fulfillment, and shipping processes
- Hands-on stock procurement: Experience ordering packaging supplies, managing lead times, and keeping accurate inventory levels.
- Tech-proficient: Working knowledge of spreadsheet software (Excel / Google Sheets) and Inventory/Order Management Systems (OMS/WMS)
- Action-oriented & adaptable: A proven ability to prioritise urgent tasks, take initiative, and adapt quickly to ambiguity and changing needs
- Safety conscious: A solid understanding of basic workplace safety standards and hazard management.
- Core traits: Highly methodical problem-solving skills and a high level of accuracy in your work
Desirable skills/experience you may have
- Systems Implementation Experience: Prior involvement in setting up or rolling out new operational tools, software, or workflows.
- Facility Support: Background in basic building management or contractor coordination.
- Formal Safety Certifications: IOSH, NEBOSH, or a current First Aid at Work certificate.
- Cross-Functional Experience: Work history liaising directly with creative, production, or product development teams.
- Food Industry Background: Experience working within a food, beverage, or perishable goods environment (e.g., handling food-grade packaging, allergen control, or temperature-sensitive stock).
Closing Date: September 13, 2026
Pay: £29,000.00 - £44,300.00 Annual
Contract Type: Permanent
Hours of Work: 35 hours per week
Job Level: Partnership Level 9
Where You'll Be Working: Greenwich (Dishpatch), Unit 1 & 2 City Cross Business Park, North Greenwich, SE10 0TA
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Operations Associate Dishpatch employer: John Lewis
John Lewis is an exceptional employer, offering a vibrant work culture where every employee is considered a Partner, sharing in the success and responsibilities of the business. With a focus on innovation and personal growth, employees benefit from flexible working arrangements and a supportive environment that encourages creativity and collaboration. Located in the heart of London, the role of Social Community Executive provides a unique opportunity to engage with a diverse community while contributing to a brand that values kindness, respect, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate Dishpatch
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like John Lewis and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at John Lewis!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like John Lewis keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Associate Dishpatch
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to John Lewis:This is your chance to really connect with the team at John Lewis. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at John Lewis
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with John Lewis.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show John Lewis that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at John Lewis. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
