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- Tasks: Help customers by restocking shelves and fulfilling online orders.
- Company: Join Waitrose, the UK's largest employee-owned business with a focus on community.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium for late shifts.
- Other info: Flexible working hours available; great opportunity for career growth.
- Why this job: Be part of a passionate team that values food lovers and customer service.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27000 - 35000 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 12, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Part time work to include Fridays and Saturdays between the hours of 20:00-07:00
Job Level: Partnership Level 10
Where You'll Be Working: Norwich (Waitrose & Partners), Eaton Centre, Norwich, Norfolk, NR4 6NU
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Norwich employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Norwich
✨Tip Number 1
Get to know the company! Before your interview, check out Waitrose's values and what makes them tick. This way, you can show off your passion for food and customer service, which is right up their alley.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and the team, being able to chat confidently will set you apart. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires a bit of everything, from stock replenishment to checkout support. Think of examples from your past experiences where you've adapted quickly to different tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Waitrose family. Don’t wait too long, though – spots can fill up fast!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Norwich
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you’re not just looking for a job, but you genuinely care about providing great service to food lovers.
Highlight Teamwork Skills: Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills. Share examples of how you've successfully collaborated in previous roles to create a positive environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Waitrose.
How to prepare for a job interview at John Lewis
✨Know Your Stuff About Food
Since this role is all about serving food lovers, brush up on your knowledge of food and drink trends. Be ready to discuss your favourite products or any new items you think would be a hit in the store. This shows your passion and helps you connect with the brand.
✨Show Off Your Team Spirit
Communication is key in this role, so think of examples where you've worked well in a team. Whether it’s helping out a colleague or managing a busy checkout, share stories that highlight your ability to collaborate and support others.
✨Be Ready for Night Shifts
Since you'll be working during the night, mention your flexibility and readiness to adapt to these hours. If you have previous experience working late shifts, bring it up! It shows you're prepared for the unique challenges of night replenishment.
✨Emphasise Your Customer Service Skills
This role is all about making customers feel valued. Prepare to talk about times when you've gone the extra mile for a customer. Whether it was resolving an issue or simply providing a friendly chat, these examples will demonstrate your commitment to excellent service.