At a Glance
- Tasks: Manage stock in a busy warehouse, ensuring timely deliveries and safety.
- Company: Join the UK's largest employee-owned business with a focus on teamwork.
- Benefits: Earn £14.36 per hour plus evening and night premiums for extra shifts.
- Other info: Flexible working options available to support your work-life balance.
- Why this job: Be part of a supportive team that values your contributions and growth.
- Qualifications: Good communication skills and familiarity with Google Suite required.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT THE ROLE
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £2.75 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
- Consistently promote and deliver outstanding customer service.
- Looking for opportunities to reduce wastage and therefore protect our profits.
- Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
- Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Essential skills/experience you'll need
- Communication skills – including telephone skills, verbal and written.
- Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
- Category B manual UK driving licence (no more than 6 points).
- Previous Warehousing experience.
- Previous Customer Service experience.
Closing Date: May 12, 2026
Pay: £14.36 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of full time work (37.5hrs) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Killingworth Customer Delivery Hub (John Lewis & Partners), Camperdown Ind Estate, Killingworth, Tyne and Wear, NE12 5SR
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Multi-Skilled Operational Partner CDH employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Operational Partner CDH
✨Tip Number 1
Get to know the company culture! Before your interview, check out John Lewis and Waitrose's values and mission. This will help you connect your answers to what they care about, showing you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills match the role, especially around stock handling and customer service.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well with others in past roles. Highlighting your ability to collaborate will resonate with the Partnership ethos.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your interest and helps you figure out if this is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Multi-Skilled Operational Partner CDH
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Multi-Skilled Operational Partner and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in warehousing or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at John Lewis
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Multi-Skilled Operational Partner. Familiarise yourself with tasks like stock handling, customer service, and health and safety protocols. This will help you demonstrate your knowledge and show that you're ready to take ownership of your role.
✨Showcase Your Communication Skills
Since communication is essential in this role, be prepared to discuss your experience in both verbal and written communication. Think of examples where you've effectively communicated with team members or customers, and how that contributed to a positive outcome.
✨Highlight Your Problem-Solving Abilities
The job involves looking for opportunities to reduce wastage and improve processes. Come prepared with examples of how you've identified problems in previous roles and what steps you took to resolve them. This shows that you’re proactive and committed to continuous improvement.
✨Be Ready for Physical Challenges
Since the role involves heavy lifting, it’s important to express your readiness for physical tasks. You might want to mention any relevant experience in warehousing or similar environments, and how you prioritise safety while performing physically demanding tasks.