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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour plus a night premium, enjoy flexible working hours.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be a part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
The predicted salary is between 29700 - 29700 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
Desirable skills/experience you may have
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 12, 2026
Pay: £14.31 Hourly
Contract Type: Permanent
Hours of Work: Various hours of work (12.5 hours per week), hours of work are Saturday and Sunday 06:45 or Saturday 06:45 and Sunday 13:45 or 1 shift Saturday 07:00 start
Job Level: Partnership Level 10
Where You'll Be Working: Kenilworth (Waitrose & Partners), 51 Bertie Road, Kenilworth, Warwickshire, CV8 1JP
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Kenilworth employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Kenilworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical assessments! You might be asked to demonstrate your driving skills or how you handle deliveries. Make sure you're comfortable behind the wheel and know the safety checks inside out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Waitrose family. Don’t wait too long, though – roles can close quickly!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Kenilworth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're not just looking for a job, but that you're genuinely excited about being a part of our team!
Highlight Relevant Experience: If you've got previous driving or customer service experience, make sure to mention it! We’re keen on seeing how your background aligns with the role. Don’t forget to include any specific skills that relate to the job, like time management or working independently.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share a bit about who you are and what makes you unique. Remember, we’re looking for Partners who can contribute to our friendly and welcoming team culture!
Apply Early: Don’t wait until the last minute to submit your application! We recommend applying as soon as possible since roles can close early if we get a lot of interest. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know Your Routes
Before the interview, familiarise yourself with common delivery routes and any local landmarks. This shows that you’re proactive and understand the importance of efficient deliveries, which is key for a Customer Delivery Driver.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role heavily relies on building rapport and trust with customers.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially when juggling multiple deliveries or tasks. You might want to share specific strategies or tools you use to stay organised and ensure timely deliveries.
✨Emphasise Teamwork and Adaptability
Since you'll be supporting the shop team when not on deliveries, highlight your ability to work well in a team and adapt to changing situations. Share experiences where you’ve successfully collaborated with others to achieve a common goal.