At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders during night shifts.
- Company: Join Waitrose, the UK's largest employee-owned business with a focus on community and quality.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium, with flexible working options.
- Other info: Enjoy a supportive environment where you can thrive and grow as a Partner.
- Why this job: Be part of a passionate team that values food lovers and customer service.
- Qualifications: Good communication skills and a flexible approach; customer service experience is a plus.
The predicted salary is between 27000 - 35000 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 12, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Part-Time: Working 27.75 hours per week between the hours of 21:00 and 07:00.
Job Level: Partnership Level 10
Where You'll Be Working: Horley (Waitrose & Partners), 26 Victoria Road, Horley, Surrey, RH6 7PZ
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Horley employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Horley, our supermarket offers competitive pay, including a Night Premium for late shifts, alongside flexible working arrangements that support a healthy work-life balance. With a commitment to personal growth and a collaborative environment, we ensure that our Partners thrive both individually and as part of a dedicated team serving food lovers with passion and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Horley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows respect for the role and the company, plus it gives a great first impression!
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that job!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Horley
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the culinary world. We want to see that you’re not just looking for a job, but that you genuinely care about serving food lovers.
Highlight Teamwork Skills:Since you'll be working closely with others, make sure to emphasise your communication and teamwork skills in your application. Share examples of how you've successfully collaborated with colleagues in the past. We value Partners who can work together to create a fantastic shopping experience!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can express themselves well, so make sure your writing is easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows that you’re keen on joining our team at Waitrose & Partners. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is key. Think of examples from your past experiences where you worked effectively as part of a team. Be ready to explain how you can contribute to a positive team environment at Waitrose.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support work-life balance. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
