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- Tasks: Assist customers with a passion for food and keep the store running smoothly.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.00 per hour, with a night premium and flexible working options.
- Other info: Part-time role with opportunities for growth and a focus on work-life balance.
- Why this job: Make a real difference in customers' lives while enjoying a supportive team environment.
- Qualifications: Great communication skills and a love for food are essential.
The predicted salary is between 19500 - 20500 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 12, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Part time (15 hours per week) working Tuesday 16:00-23:00 and Saturday 13:00-22:00.
Job Level: Partnership Level 10
Where You'll Be Working: Hereford (Waitrose & Partners), Edgar Street, Hereford, Worcestershire, HR4 9HX
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Supermarket Assistant in Hereford employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supermarket Assistant in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. Understanding their commitment to customer service and quality will help you show how you can contribute to their mission.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and team members all the time. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show your passion for food! If you have any interesting food trends or experiences, share them during your interview. It’ll demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Waitrose careers page. It’s the best way to ensure your application gets noticed and processed quickly.
We think you need these skills to ace Supermarket Assistant in Hereford
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests you have in food trends or customer service. We want to see that you're as passionate about food as we are!
Highlight Teamwork Skills: As a Supermarket Assistant, you'll be part of a team, so make sure to showcase your communication and teamwork skills in your application. Share examples of how you've worked well with others in the past – it’ll help us see you as a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a fantastic addition to our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our Waitrose family. We can't wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand what makes them unique in the supermarket industry and how they prioritise customer service. This will help you demonstrate your passion for the brand and show that you're aligned with their mission.
✨Showcase Your Customer Service Skills
As a Supermarket Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will highlight your ability to go the extra mile for customers, which is key for this role.
✨Be Ready for Teamwork Questions
Since you'll be working as part of a team, expect questions about collaboration and teamwork. Think of specific instances where you've worked well with others, supported colleagues, or contributed to a positive team environment. This will show that you can thrive in a partnership-focused workplace.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous roles. Whether it's managing multiple tasks or adjusting to new challenges, showcasing your adaptability will resonate well with the interviewers.