Driver Technician 7.5T, Customer Delivery Hub

As a Technician Specialist, you aren't just a driver—you’re an ambassador, an expert installer, and a mentor. You’ll be the person bringing the latest tech and beautiful furniture to life, ensuring our customers get the premium experience they expect, as part of a 2-person delivery crew driving a 7.5-tonne vehicle.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

• Your day starts at the hub, prepping your 7.5-tonne vehicle with the warehouse team before heading out to make a difference.
• Premium Installation: Expertly installing furniture, white goods, and home cinema systems.
• Customer Ambassadorship: Acting as the face of John Lewis, treating every home with the utmost respect.
• Knowledge Sharing: Coaching your partner on the best installation techniques and customer service flourishes.
• Problem Solving: Handling the "unexpected" with a calm, professional attitude to ensure every delivery is a success.

A Note on the Physicality: This is a hands-on, high-energy role. You’ll be handling heavy, high-value items like sofas, mattresses, and appliances.

Essentials skills required:

• Licensing: A valid Manual C1 UK driving licence (max 6 points).
• Qualifications: Valid DCPC and Tachograph Card (must be held by your start date).
• Experience: Proven history of driving 7.5-tonne vehicles and a background in home installations.
• Communication: A friendly, professional manner—both in person and over the phone.
• Tech-Savvy: You’re comfortable with modern tech and eager to learn about new products.

Desirable skills:

• Experience with integrated appliances or electrical disconnections.
• Skills in TV wall mounting or flat-pack assembly.
• Knowledge of domestic lighting or cooking appliance replacement.

There are lots of great benefits to working for the John Lewis Partnership, here are just a few:

• Discounts at John Lewis (25%) and Waitrose (20%), after 3 months service.
• Flexible working opportunities.
• Equal Parenthood leave.
• Great progression and development opportunities.

Closing Date: May 25, 2026

Pay: £34,500.00 - £46,500.00 Annual

Contract Type: Permanent

Hours of Work: 41 hours of full-time work, per week, across four days. Two rotas available: i) 0600hrs - 1700hrs, Mon to Fri; Sat 0700hrs - 1800hrs ii) 1030hrs - 2130hrs, Mon to Fri; Sat 0700hrs - 1800hrs.

Job Level: Partnership Level 9

Where You'll Be Working: Origin Park Customer Delivery Hub (John Lewis & Partners), Unit 4, Origin Park, NW10, London, NW10 7FW

Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.