At a Glance
- Tasks: Serve delicious food, build customer relationships, and showcase your passion for ethically sourced products.
- Company: Join the UK's largest employee-owned business, Waitrose & Partners.
- Benefits: Earn £13.00 per hour, with a Night Premium and flexible working options.
- Other info: Enjoy career growth and be part of a supportive team that values diversity.
- Why this job: Make a real impact in a friendly environment while sharing your love for food.
- Qualifications: Great communication skills and a passion for food are essential.
The predicted salary is between 27300 - 36400 € per year.
As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise on sales and profit.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities:
- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need:
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have:
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 19, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Part time (28.5 hours per week) working Monday and Tuesday 10:00-17:00, and Saturday 12:30-20:30.
Job Level: Partnership Level 10
Where You'll Be Working: Cambridge (Waitrose & Partners), 50 Hauxton Road, Cambridge, Cambridgeshire, CB2 9FT
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Cambridge employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in the vibrant city of Cambridge, our team enjoys a supportive work environment that prioritises personal growth, flexible working arrangements, and a commitment to ethical sourcing and quality service. With competitive pay, including a Night Premium, and a focus on building lasting relationships with customers, we offer a meaningful and rewarding career for those passionate about food and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, dive into Waitrose's values and ethos. Show us that you’re not just another candidate but someone who genuinely cares about ethical sourcing and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some examples where you've gone above and beyond for someone. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows us that you take pride in your appearance, just like we do at our food counters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on joining the Waitrose family. Don’t wait too long; we might close applications early if we get a lot of interest!
We think you need these skills to ace Hospitality, Supermarket Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences you have with food trends or cooking, as this will resonate with our ethos of passionate Partners serving food lovers.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you've interacted with customers. We want to see how you’ve built relationships and earned trust in the past, as this is key to keeping our customers coming back.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly and inclusive environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at John Lewis
✨Know Your Food
Brush up on your knowledge of food sourcing and trends. Be ready to discuss your favourite recipes and how you can recommend them to customers. Showing genuine enthusiasm for food will resonate well with the interviewers.
✨Showcase Your Communication Skills
Since this role involves building relationships with customers, practice articulating your thoughts clearly. Think of examples from past experiences where you successfully engaged with customers or worked as part of a team.
✨Demonstrate Your Attention to Detail
Highlight your understanding of hygiene standards and food safety protocols. You might be asked about how you would handle specific situations, so prepare to discuss your approach to maintaining high standards in a food environment.
✨Embrace the Partnership Ethos
Familiarise yourself with Waitrose's values and the concept of being a Partner. Be prepared to share how you can contribute to a positive work environment and support your colleagues, showing that you’re a team player who aligns with their mission.
