At a Glance
- Tasks: Manage IT assets and ensure compliance with software licensing while optimising costs.
- Company: Join the UK's largest employee-owned business, home to John Lewis and Waitrose.
- Benefits: Competitive salary, hybrid working, and a focus on work-life balance.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that drives innovation and makes a real impact in retail.
- Qualifications: Experience in IT Asset Management and strong stakeholder engagement skills required.
The predicted salary is between 75600 - 115000 £ per year.
As a Partner in our business your primary focus is to work collaboratively to create more value for our customers and our business. You will be responsible for promoting the continued economic and effective provision of services, ensuring that all changes to assets and services are appropriately and accurately controlled and recorded. You will provide information and advice on issues such as maintenance of Partnership hardware assets, licensing of software, protection of intellectual property and legal obligations. You will set and maintain Partnership Asset Management policies, procedures and standards, directing and assuring the Service Integrator against these. You will promote commitment to asset control. Lastly you will initiate assessment of consequences and risks arising from decisions to obtain, change or continue the possession or use of an asset, system or service.
You will collaborate closely with key stakeholders across Technology & Transformation (T&T), Procurement, and Legal to ensure full compliance with the Partnership's legal software licensing commitments while proactively driving cost-optimisation strategies. Additionally, you will actively support and partner with these teams during software contract negotiations and vendor disputes. You will be accountable for the Configuration & Asset management process, and take the lead role in setting and ensuring all Configuration & Asset Management standards and goals are applied and met, securing adherence by all new and changed services. You will ensure that there are suitable tools available for the discovery and monitoring of assets for licensing and asset management purposes. You will be accountable for the operation and development of the ServiceNow platform, ensuring that it meets the requirements of the ITIL process owners and the key stakeholders including Service Management, IT Service Desk, Technology Owners and the wider T&T division.
At a glance
- Expected Salary: £75,600 - £115,000 (depending upon experience)
- Hybrid Working - This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises.
- Contract type - Permanent
Key Responsibilities
- Asset & Configuration Management: Set, maintain, and assure adherence to Partnership Asset Management policies, procedures, and standards across all new and changed services.
- Configuration & CMDB: Take accountability for Configuration and Asset Management standards, working with the Operational SIAM partner to ensure the accuracy and completeness of the CMDB to support ITIL processes.
- Software Asset Management (SAM): Provide assurance that the Partnership complies with legal software licensing obligations, optimises spend, and assists in software contract negotiations and disputes alongside Procurement, Legal, and Technology & Transformation.
- Hardware Asset Management (HAM): Assure hardware assets are properly controlled throughout their lifecycle and ensure the Operational SIAM partner maintains effective methods and processes.
- Tooling & Discovery: Ensure appropriate tools are available for discovering and monitoring assets for licensing and management purposes.
- ServiceNow Platform: Accountable for the operation and development of the ServiceNow platform (particularly ITSM and CMDB) to ensure it meets the requirements of ITIL process owners, Service Management, IT Service Desk, and key stakeholders.
Leadership & Stakeholder Management
- People Management: Directly manage a team of up to 4 direct reports and provide matrix management to service delivery teams.
- Stakeholder Engagement: Communicate effectively and engage with senior stakeholders (up to Executive level) and governance groups to align strategy and influence change.
Financial & Process Improvement
- Budget Management: Own and manage operating budgets, financials, third-party vendor relationships, and contracts to maximise business value.
- Risk & Process Optimisation: Evaluate consequences and risks arising from asset decisions, continuously improving business processes, frameworks, and tools.
Essential skills/experience you’ll need
- Significant experience in IT Asset Management.
- Deep experience with software licensing models, particularly for major vendors such as Oracle, IBM, Microsoft, Salesforce, and Workday.
- Strong practical knowledge and experience of hardware asset lifecycles, asset controls, and Configuration Management/CMDB ownership.
- Strong stakeholder management skills with the ability to influence, persuade, and build trust as a high-impact advisor across senior leadership.
- Proven track record of owning business problems and transforming business processes with defined business impact.
- Exceptional outcome-focused planning ability, coupled with high personal accountability and integrity under pressure.
- Tailors messaging effectively for diverse audiences across both formal and informal channels.
- Experienced in a similar ITAM, backed by relevant industry qualifications.
Desirable skills/experience you may have
- Prior direct responsibility for managing and developing the ServiceNow platform, with emphasis on ITSM and CMDB modules.
- Ability to think on medium-to-long-term horizons, connect big-picture concepts, and translate abstract ideas into practical execution.
- Demonstration of Agile working principles, flexibility in approach, and ability to join cross-functional missions as needed.
- Ability to anticipate complications, and dynamically establish priorities in complex environments.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
IT Asset Manager in Bracknell employer: John Lewis
As a Retail Sales Assistant at John Lewis in Horsham, you will be part of a renowned company that values its employees and fosters a supportive work culture. With competitive pay and the opportunity for uncapped commission, you can grow your skills in a dynamic retail environment while enjoying flexible working hours. John Lewis is committed to employee development, ensuring that you have access to training and growth opportunities that make your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Asset Manager in Bracknell
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what John Lewis values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges John Lewis might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at John Lewis!
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We think you need these skills to ace IT Asset Manager in Bracknell
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at John Lewis.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at John Lewis. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at John Lewis
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
