John Lewis Partnership is seeking a Customer Experience Design Manager to shape the end-to-end Waitrose experience for food lovers. The role drives pain-point removal and passion-point opportunities, leading cross‑functional teams to align with the food lover ambition.
Internally known as Experience Design Manager. The position offers hybrid working with 3 days in the office weekly at Bracknell Head Office, and two days flexible between in-store or agency sites, with a 2-stage interview process.
Customer Experience Design Lead in Bracknell employer: John Lewis
John Lewis is an exceptional employer, offering a vibrant work culture where every employee is considered a Partner, sharing in the success and responsibilities of the business. With a focus on innovation and personal growth, employees benefit from flexible working arrangements and a supportive environment that encourages creativity and collaboration. Located in the heart of London, the role of Social Community Executive provides a unique opportunity to engage with a diverse community while contributing to a brand that values kindness, respect, and inclusivity.
