At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £13.00 per hour, with a night premium of £3.75 for late shifts.
- Other info: Flexible working hours and opportunities for career growth in a supportive environment.
- Why this job: Be part of a passionate team that values food lovers and customer service.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27000 - 35000 £ per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to working time regulations, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: June 10, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Two week rotation to include weekend working. Days to include Monday, Wednesday, Saturday and Sunday between the hours of 20:00 and 07:00
Job Level: Partnership Level 10
Where You'll Be Working: Basingstoke (Waitrose & Partners), Basingview, Basingstoke, Hampshire, RG21 4YY
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Basingstoke employer: John Lewis
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Basingstoke, our supermarket offers competitive pay, including a Night Premium for late shifts, and a commitment to work-life balance with flexible working options. Join us to be part of a passionate team dedicated to delivering exceptional service and creating a welcoming environment for food lovers, while enjoying opportunities for personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Basingstoke
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Supermarket Assistant, you'll be interacting with customers and teammates all the time. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your passion for food! If you have any interesting food trends or experiences, share them during your interview. It’ll show that you’re not just looking for a job, but you’re excited about what you’ll be doing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Waitrose family. Don’t wait too long, though – spots can fill up quickly!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Basingstoke
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you’re not just looking for a job, but you genuinely care about providing great service to food lovers.
Highlight Teamwork Skills:Since you'll be working as part of a team, make sure to emphasise your communication skills and any previous teamwork experiences. We want to see how you can contribute to our friendly and supportive environment!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing partnership culture there.
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being a part of their team.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is key. Think of examples from your past experiences where you worked effectively as part of a team. Highlight how you supported your colleagues and contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
