At a Glance
- Tasks: Help customers by restocking shelves and fulfilling online orders with a smile.
- Company: Join Waitrose, the UK's largest employee-owned business, where you’re more than just an employee.
- Benefits: Earn £13.00 per hour, plus a £3.75 night premium, with flexible working hours.
- Other info: Dynamic role with opportunities for personal growth and a focus on work-life balance.
- Why this job: Make a real difference in customers' shopping experience while enjoying a supportive team environment.
- Qualifications: Must be 18+, with good communication skills; customer service experience is a plus.
The predicted salary is between 27000 - 35000 € per year.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to the nature of this role, applicants must be 18 years or over to apply.
Key ResponsibilitiesAlongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with our customers.
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: May 17, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Temporary
Hours of Work: Varied hours of part time work (27.75 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Banbury (Waitrose & Partners), Southam Road, Banbury, Oxfordshire, OX16 2FW
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Night Replenishment, Supermarket Assistant in Banbury employer: John Lewis
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture where every Partner is valued and empowered to contribute to our shared success. Located in Banbury, our supermarket offers competitive pay, including a Night Premium for late shifts, alongside flexible working arrangements that support a healthy work-life balance. With a commitment to personal growth and a collaborative environment, we ensure that our Partners thrive both individually and as part of a dedicated team passionate about serving food lovers.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Banbury
✨Tip Number 1
Get to know the company! Before your interview, check out Waitrose's values and mission. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even if it's a supermarket role, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to represent the Waitrose brand.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and ensures you get the best chance at landing that job!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Banbury
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any relevant experiences or interests that show you understand food trends and customer preferences. We want to see that you're as passionate about serving food lovers as we are!
Highlight Teamwork Skills:Since this role involves working closely with others, make sure to emphasise your communication and teamwork skills in your application. Share examples of how you've successfully collaborated with colleagues in the past. We value Partners who can work together to create a great shopping experience!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for the Supermarket Assistant role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis
✨Know the Brand
Before your interview, take some time to research Waitrose and its values. Understand what makes them stand out in the supermarket industry, especially their commitment to quality and customer service. This will help you align your answers with their brand ethos.
✨Show Your Passion for Food
Since this role involves working with food, be prepared to discuss your interest in food trends and your experience in customer-facing roles. Share any relevant stories that highlight your passion for food and how it can enhance the customer experience.
✨Demonstrate Team Spirit
As a Supermarket Assistant, teamwork is crucial. Think of examples from your past experiences where you successfully collaborated with others. Highlight your communication skills and how you can contribute to a positive team environment at Waitrose.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support flexible working. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
