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- Tasks: Deliver quality Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, Waitrose & Partners.
- Benefits: Earn £14.31 per hour plus a night premium, enjoy flexible working hours.
- Other info: Dynamic role with opportunities for personal growth and a supportive work environment.
- Why this job: Be a vital part of a friendly team while making customers happy.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.
When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Due to its nature, you need to be 18-years or older to work in this role.
Key Responsibilities- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
Closing Date: May 17, 2026
Pay: £14.31 Hourly
Contract Type: Temporary
Hours of Work: Varied hours of part-time work (22.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.
Job Level: Partnership Level 10
Where You'll Be Working: Banbury (Waitrose & Partners), Southam Road, Banbury, Oxfordshire, OX16 2FW
Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Banbury employer: John Lewis
Contact Detail:
John Lewis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and its values. This way, you can show how your passion for quality service aligns with their ethos. Plus, it’ll help you stand out as someone who genuinely cares about being a Partner.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Be prepared for practical questions! You might be asked about handling deliveries or managing your time effectively. Brush up on your driving knowledge and think about how you’d tackle common challenges on the road or in-store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. So, get your application in and let’s make it happen!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Banbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through! We want to see how you can bring that friendly, welcoming vibe to our customers, just like we do at Waitrose.
Highlight Relevant Experience: Make sure to mention any previous driving or customer-facing roles you've had. If you've worked with chilled vehicles before, definitely include that too! We love seeing how your past experiences can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at John Lewis
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about being an ambassador for the Waitrose brand, so demonstrating your ability to build rapport with customers will set you apart.
✨Highlight Your Time Management Abilities
Think of specific instances where you've successfully managed your time, especially in a fast-paced environment. The ability to juggle deliveries and shop tasks efficiently is crucial, so be ready to share your strategies.
✨Be Ready for Physical Challenges
Since the role involves physical tasks like lifting crates, be prepared to discuss your fitness and how you handle physical demands. Showing that you're up for the challenge will reassure the interviewer of your suitability for the job.