At a Glance
- Tasks: Promote ethically sourced food and build relationships with customers at our service counters.
- Company: Join the Waitrose team, known for quality and customer service.
- Benefits: Earn £13.00 per hour, with a Night Premium of £3.75 for late shifts.
- Other info: Flexible working hours and opportunities for career growth await you.
- Why this job: Be part of a brand that values food ethics and customer satisfaction.
- Qualifications: Strong communication skills and a passion for food are essential.
As a Partner on our service counters, you will demonstrate your knowledge and passion for food while proudly promoting ethically sourced produce. You will build lasting relationships with customers, ensuring a positive impression of the Waitrose brand and driving sales and profit. In addition to contractual pay, any time worked between 22:00 and 06:00 will attract Night Premium at a rate of £3.75 per hour. Applicants must be 18 years or older.
Key Responsibilities
- Take responsibility for your food counter, maintaining the highest presentation and hygiene standards at all times.
- Stay on top of stock levels to ensure products are available when needed.
- Handle open food with care, following all due diligence and health & safety protocols to reduce food wastage.
- Maintain knowledge of new products and understand Waitrose’s food values, including animal welfare.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience
- Strong communication skills to work effectively as part of a team and with customers.
Desirable skills/experience
- Experience in a customer‑facing role.
- Experience in a catering or hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Employment Details
- Closing Date: June 19, 2026
- Pay: £13.00 (£13.25 after 90 days)
- Contract Type: Temporary
- Hours of Work: 22.5 hours of part‑time work across seven days, including early starts, late finishes, evenings, weekends and Sunday (07:00 – 21:00).
- Job Level: Partnership Level 10
- Location: Wilmslow (Waitrose & Partners), Church Street, Wilmslow, Cheshire, SK9 1AY
Some roles are subject to pre‑employment vetting, which may include DBS checks and financial probity checks. Required vetting will be communicated during the recruitment process. We encourage you to apply promptly as vacancies can close early with high applicant numbers. We support flexible working, including flexible or compressed hours, job sharing or shorter hour contracts where possible. Discuss options with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Wilmslow employer: John Lewis plc
At Waitrose, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer relationships. Our Wilmslow location provides a vibrant environment where employees can thrive, with opportunities for growth and development in the hospitality sector. With competitive pay, including a Night Premium, and flexible working options, we ensure our staff feel valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Wilmslow
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at John Lewis plc and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality, Supermarket Assistant in Wilmslow
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at John Lewis plc that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at John Lewis plc.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at John Lewis plc get a sense of who you are beyond your experience!
How to prepare for a job interview at John Lewis plc
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at John Lewis plc and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
