At a Glance
- Tasks: Help customers with a smile, stock shelves, and fulfil online orders.
- Company: Join the vibrant team at Waitrose, where passion for food meets exceptional service.
- Benefits: Earn £13.00 per hour, plus a night premium and flexible working hours.
- Other info: Flexible part-time hours available, perfect for students!
- Why this job: Make a real difference in customers' shopping experiences while enjoying a fun work environment.
- Qualifications: Great communication skills and a love for food are essential.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing Partner-led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00–06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply.
Key Responsibilities:- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns for items reaching their sell‑by dates.
- Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
- Communication skills to enable you to work effectively as part of a team and with customers.
- Experience of working in a customer‑facing role is welcomed.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
We recommend you apply soon as vacancies can close early if we see a high number of applicants. We also support flexible working, which might mean flexible or compressed hours, job sharing, or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.
Hospitality, Supermarket Assistant in Wells employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion for food and outstanding customer service. Our team members enjoy competitive pay, including a Night Premium, and have access to flexible working arrangements that support a healthy work-life balance. With opportunities for personal growth and development within the company, our Supermarket Assistants play a vital role in creating memorable shopping experiences for our customers in the beautiful location of Wells, Somerset.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant in Wells
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality, Supermarket Assistant in Wells
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at John Lewis plc
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at John Lewis plc. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
