At a Glance
- Tasks: Lead a dynamic team to deliver outstanding customer service and create amazing shopping experiences.
- Company: Join the renowned John Lewis plc, known for its commitment to quality and customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for career growth.
- Other info: Flexible night shift options available; apply before 9 June 2026.
- Why this job: Inspire and empower your team while making a real difference in customer experiences.
- Qualifications: Experience in fast-paced environments and strong leadership skills.
The predicted salary is between 32000 - 45600 £ per year.
John Lewis plc is seeking a Team Manager of Customer Assistants in Trafford, United Kingdom. This role involves leading a large team to ensure exceptional customer service, inspiring Partners, and creating seamless shopping experiences.
The ideal candidate will have experience in fast-paced environments and a track record of empowering their team.
The position offers a salary between £32,000 and £45,600, with various full-time hours across seven days and flexible working options available.
Apply before 9 June 2026.
Customer Experience Team Manager (Night Shift) in Trafford employer: John Lewis plc
At John Lewis plc, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and innovation. Our Trafford location provides flexible working options and a competitive salary range, alongside numerous opportunities for professional growth and development within a supportive environment. Join us to lead a passionate team dedicated to delivering outstanding customer experiences and enjoy the unique benefits of being part of a renowned retail partnership.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Team Manager (Night Shift) in Trafford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at John Lewis plc on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you’d lead a team in a fast-paced environment and inspire your colleagues. We want to show them we’re ready to take charge!
✨Tip Number 3
Showcase our leadership skills! During interviews, share specific examples of how we’ve empowered our teams in the past. This will help us stand out as the perfect fit for the Customer Experience Team Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our experience in customer service and team management.
We think you need these skills to ace Customer Experience Team Manager (Night Shift) in Trafford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and created a positive environment in fast-paced settings.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Customer Experience Team Manager role. We love seeing candidates who put in the effort!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and how it relates to the job. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at John Lewis plc
✨Know Your Customer Service Inside Out
Make sure you brush up on the principles of exceptional customer service. Be ready to share examples from your past experiences where you've empowered your team or improved customer satisfaction. This will show that you understand what it takes to create seamless shopping experiences.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire your team. Think about specific instances where you've motivated your team in a fast-paced environment. This will help demonstrate that you're the right fit for leading a large team at John Lewis.
✨Flexibility is Key
Since this role involves various full-time hours across seven days, be ready to talk about your availability and how you manage work-life balance. Highlight any previous experience working night shifts or flexible hours, as this will show your adaptability.
✨Research John Lewis' Values
Familiarise yourself with John Lewis' values and mission. During the interview, relate your personal values to theirs and explain how you can contribute to their culture. This connection can set you apart from other candidates and show your genuine interest in the company.
