At a Glance
- Tasks: Help customers with a smile and keep the store stocked and tidy.
- Company: Join the Waitrose team, known for exceptional service and quality.
- Benefits: Earn £13.00 per hour, plus a night premium and flexible hours.
- Other info: Part-time roles available with varied shifts, including weekends.
- Why this job: Make a real difference in customer experiences and build lasting relationships.
- Qualifications: Strong communication skills and a passion for food are essential.
About the Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't match. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. In addition to your contractual pay, any time worked between 22:00–06:00 will attract Night Premium at a rate of £3.75 per hour.
Key Responsibilities
- Stock replenishment – keep shelves full and products in the right place at the right time.
- Fulfil online customer orders for delivery.
- Reduce wastage by following product due diligence and markdowns for items near sell‑by dates.
- Support the wider shop team when needed (checkout support, Click & Collect orders, on‑demand orders, etc.).
- Maintain a safe and tidy working environment with general shop‑keeping tasks.
Essential Skills / Experience
- Strong communication skills to work effectively as part of a team and with customers.
Desirable Skills / Experience
- Experience in a customer‑facing role.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to support the whole branch.
Pay & Contract
- Pay: £13.00 per hour (£13.25 after 90 days).
- Night Premium: £3.75 per hour for 22:00–06:00.
- Contract Type: Temporary.
- Hours of Work: Varied part‑time across seven days; includes early starts, late finishes, evenings and must include Saturdays and Sundays between 06:00‑10:00.
- Job Level: Partnership Level 10.
Location
Menai Bridge (Waitrose & Partners), Mona Road, Menai Bridge, Isle of Anglesey, LL595EA.
Application Deadline
Closing Date: 19 June 2026.
Other Information
Some roles are subject to pre‑employment vetting, which may include DBS checks and, for some roles, financial probity checks. All required information will be provided during the recruitment process.
Supermarket Assistant employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service. As a Supermarket Assistant in Menai Bridge, you'll enjoy competitive pay, including a Night Premium, and the opportunity to grow within a supportive environment that encourages your passion for food and community engagement. Join us to be part of a brand that prioritises trust, loyalty, and employee development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Supermarket Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to John Lewis plc:Don’t forget to personalise your application for John Lewis plc! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at John Lewis plc
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that John Lewis plc offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at John Lewis plc and contribute positively during your temporary stint.
