At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks when not on the road.
- Company: Join the passionate team at Waitrose, known for excellent service.
- Benefits: Earn £14.31 per hour plus a Night Premium of £3.75 for late shifts.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Be the face of Waitrose, delivering great food and service to customers.
- Qualifications: Must be 18+, have a valid driving licence, and great customer service skills.
About the role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. You’ll actively play out our ethos of passionate Partners serving food lovers. When you’re not on the road, you’ll return to the shop to support the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop.
In addition to contractual pay, any time worked between 22:00 and 06:00 will attract a Night Premium of £3.75 per hour. You must be 18‑years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all vehicle safety checks are complete, maintaining full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand while on the road, providing excellent customer service.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shop‑keeping tasks when required.
Essential Skills/Experience
- Full valid B‑category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Comfortable working independently and being self‑motivated and adaptable.
- IT literate.
Desirable Skills/Experience
- Previous experience in a driving role.
- Knowledge of chilled vehicles.
Additional Details
- Pay: £14.31 per hour.
- Contract Type: Temporary.
- Hours of Work: Part‑time contract (15 hours) working Sunday and Monday 06:00‑22:00 (various shifts).
- Job Level: Partnership Level 10.
- Location: Sidmouth (Waitrose & Partners), Stowford Rise, Sidmouth, Devon, EX109GA.
- Night Premium rate applicable for hours between 22:00 and 06:00.
Important Points to Note
Some roles are subject to pre‑employment vetting, which may include DBS checks for successful candidates. If required, you will be informed and provided with information about vetting during the recruitment process. You are encouraged to complete any vetting documents promptly to avoid delays.
Closing Date: July 4, 2026.
Customer Delivery Driver Supermarket Assistant in Sidmouth employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive work culture that values our Partners and their contributions. As a Customer Delivery Driver in Sidmouth, you'll enjoy competitive pay, including a Night Premium for late shifts, and the opportunity to engage with customers while working in a dynamic team environment. We are committed to your growth, providing training and development opportunities that empower you to excel in your role and advance within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver Supermarket Assistant in Sidmouth
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like John Lewis plc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at John Lewis plc and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and John Lewis plc.
Get Familiar with Our Brand:Before applying, take some time to learn about John Lewis plc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at John Lewis plc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress John Lewis plc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which John Lewis plc will surely appreciate.
