At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly environment.
- Company: Join the passionate team at Waitrose, known for excellent service.
- Benefits: Earn £14.31 per hour plus a night premium of £3.75.
- Other info: Dynamic role with varied hours and opportunities for growth.
- Why this job: Be an ambassador for a trusted brand while enjoying flexible hours.
- Qualifications: Must have a valid UK driving licence and great customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service right to customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not on the road, you’ll support the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.
In addition to your contractual pay, any time worked between 22:00 and 06:00 will attract a Night Premium at a rate of £3.75 per hour, applicable to existing Partners on Enhanced Hours Premium arrangements.
Minimum age: must be 18 years or older.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare the van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all vehicle safety checks are complete, maintaining full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand while on the road, prioritising excellent customer service.
- Help customers with their shopping and build a rapport with them based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential skills / experience
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable skills / experience
- Previous experience in a driving role and knowledge of chilled vehicles welcomed.
Compensation & benefits
Pay: £14.31 hourly (temporary contract). In addition, night premium £3.75 per hour for 22:00–06:00 shifts.
Work hours
Hours of work: Varied hours of full‑time work (37.5 hours per week) across seven days, including early starts, late finishes, evenings and weekends.
Contract type
Temporary.
Location
Where you'll be working: Salisbury (Waitrose & Partners), Churchill Way West, Salisbury, Wiltshire, SP2 7TS.
Pre‑employment vetting
Some roles are subject to pre‑employment vetting, which may include DBS checks and financial probity checks where applicable.
Closing date
Closing date: June 6, 2026.
Customer Delivery Driver, Supermarket Assistant in Salisbury employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where our Partners are valued and encouraged to grow. As a Customer Delivery Driver in Salisbury, you'll enjoy competitive pay, including a night premium, and the opportunity to engage with customers while contributing to a team that prioritises quality service and community connection. With flexible working hours and a focus on employee development, joining us means becoming part of a passionate team dedicated to serving food lovers with excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical assessments! For a driving role like this, you might be asked to demonstrate your driving skills or complete a safety check. Brush up on your driving knowledge and vehicle checks to impress them.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, so don’t miss out on the chance to join the Waitrose family. Plus, it shows you're proactive and keen to get started!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Salisbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any experiences where you've gone the extra mile for customers, as this aligns perfectly with our ethos of passionate Partners serving food lovers.
Highlight Relevant Experience:Make sure to mention any previous driving roles or experience in a similar environment. If you've worked with chilled vehicles or have a knack for time management, we want to hear about it! Tailor your application to showcase how your skills fit the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Highlight Your Driving Experience
If you have previous driving experience, especially with chilled vehicles, make sure to mention it. Discuss any relevant safety checks or compliance measures you’ve followed to reassure them of your capability on the road.
