At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage shop operations.
- Company: Join the Waitrose family, known for quality and community spirit.
- Benefits: Earn £14.58 per hour plus night premium, with flexible part-time hours.
- Other info: Enjoy a dynamic workplace with opportunities for growth and development.
- Why this job: Make a real impact in a vibrant retail environment while developing leadership skills.
- Qualifications: Strong people skills and experience in customer-facing roles are essential.
The predicted salary is between 30000 - 30000 £ per year.
As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors cannot match. Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand.
Key Responsibilities
- Support the shop's management team with managerial tasks and work with all other areas to meet customer demand.
- Ensure Partners operate safely and legally.
- Fulfil online customer orders ready for drivers to deliver.
- Replenish stock, keeping shelves full and products in the right place.
- Provide checkout support, manage Click & Collect orders, fulfil on‑demand orders and more.
- Drive the commercial performance of the shop, offering ideas for continuous improvement.
- Reduce wastage by following product due diligence and markdowns on items approaching their sell‑by date.
- Maintain a safe and tidy working environment with general shop‑keeping tasks.
Essential Skills and Experience
- Excellent people and leadership skills.
- Good understanding of retail and how to maximise commercial success.
- Experience of working in a customer‑facing role.
- Stakeholder management skills when working with third parties and the wider partnership.
Desirable Skills and Experience
- Duty Manager Training (Internal Partners only).
Pay & Benefits
- Pay: £14.58 per hour. Night Premium of £3.75 per hour for hours worked between 22:00 – 06:00 (also applies to existing Partners in Enhanced Hours Premium arrangements).
Contract & Hours
- Temporary contract. 29 hours per week, varied part‑time on Wednesday, Thursday, Friday and Saturday 16:00 – 23:45.
Location
- Ringwood (Waitrose & Partners), The Furlong, Ringwood, Hampshire, BH24 1AT.
Closing Date
- June 9, 2026.
Supermarket Assistant, Team Leader in Ringwood employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every Partner's contribution. As a Team Leader in our Ringwood shop, you'll enjoy competitive pay, including a night premium, and have access to ongoing training and development opportunities that foster personal and professional growth. Join us to be part of a team that is passionate about delivering outstanding service and making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant, Team Leader in Ringwood
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose's values and how they treat their customers and Partners. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to demonstrate excellent leadership and customer service abilities. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Bring your ideas to the table! Think about how you can drive commercial performance and reduce wastage at Waitrose. Be ready to share your thoughts during the interview – it shows initiative and that you're already thinking like a Team Leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to land that perfect job as a Supermarket Assistant, Team Leader.
We think you need these skills to ace Supermarket Assistant, Team Leader in Ringwood
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for great products and customer service. We want to see how you can bring that passion to our team!
Highlight Your Leadership Skills:As a Team Leader, you'll need to showcase your leadership abilities. Use your application to provide examples of how you've successfully led a team or managed tasks in previous roles. We’re looking for those who can inspire and motivate others!
Be Customer-Focused:Make sure to emphasise your experience in customer-facing roles. Talk about how you've gone the extra mile for customers in the past. We value those who understand the importance of creating a positive shopping experience!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our Waitrose family!
How to prepare for a job interview at John Lewis plc
✨Know the Brand
Before your interview, take some time to really understand Waitrose and what sets it apart from other supermarkets. Familiarise yourself with their values, especially their commitment to quality and customer service. This will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to highlight your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your people skills and how you’ve motivated others. Be ready to discuss how you can support the management team and drive performance.
✨Customer-Centric Mindset
Since this role is all about providing exceptional service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to customer satisfaction and how you can contribute to the Waitrose experience.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle various situations, such as managing stock levels or dealing with customer complaints. Practise your responses to these scenarios so you can show that you're not only knowledgeable but also proactive in finding solutions.
