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- Tasks: Engage customers with your coffee passion and showcase Nespresso products.
- Company: Join Wave, representing top brands in a dynamic retail environment.
- Benefits: Earn £12.60 per hour plus commission, enjoy free coffee, and receive extensive training.
- Other info: Work weekends in a prestigious John Lewis store with ongoing support.
- Why this job: Be part of an exciting brand experience and connect with coffee lovers.
- Qualifications: Great at building relationships; retail experience is a plus but not required.
Are you passionate about coffee and eager to share that love with others? We have some fantastic opportunities for enthusiastic and motivated Sales Advisors to join our Coffee Advisor Programme – working with our premium retail client in a prestigious John Lewis department store. As a Nespresso Coffee Advisor, you\’ll be at the forefront of customer engagement, leading in‑store demonstrations, and creating exceptional brand experiences.
Your Role
- Build strong relationships with customers by sharing your knowledge and passion for coffee.
- Showcase Nespresso’s premium coffee machines and products, using your expertise to highlight their unique features.
- Drive customer acquisition by converting interest into successful sales, ensuring customers leave with a memorable experience and a deeper connection to the Nespresso brand.
What We Offer
- Competitive pay of £12.60 per hour with uncapped commission potential.
- Work schedule: 2 days per week, Saturday & Sunday (10 am – 6 pm).
- Complimentary Nespresso coffee machine and a monthly coffee allowance, to further immerse you into the Nespresso brand.
- Extensive product training to enhance your skills and knowledge.
- Full professional uniform and iPad loan.
- Ongoing coaching, management, and support to help you succeed.
About Wave
At Wave, we represent top brands across various retail, event, and experiential environments. Our mission is to create exciting and inspiring brand experiences that engage customers, enhance their shopping experience, and drive sales. As a Coffee Advisor, your role will be dynamic and interactive, immersing customers in the world of Nespresso and ensuring they leave with the best possible experience.
Requirements and Skills
- Excellent at building rapport and relationships.
- Professional attitude and appearance.
- Enthusiastic and engaging demeanour.
- Passion for coffee or luxury living.
- Experience in retail or experiential roles is preferred but not essential.
- Sales background.
- Ability to provide clear and accurate insights using various reporting tools.
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Retail Sales Assistant employer: John Lewis plc
Contact Detail:
John Lewis plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand inside out! Dive into Nespresso’s products and their unique features. When you’re chatting with customers, your passion and knowledge will shine through, making it easier to build those all-important relationships.
✨Tip Number 2
Practice your demo skills! Set up a mock coffee station at home and get comfortable showcasing the machines. The more confident you are in demonstrating the products, the more likely you’ll convert interest into sales.
✨Tip Number 3
Network like a pro! Connect with other Coffee Advisors or retail professionals on social media. Share tips, ask questions, and learn from their experiences. We’re all in this together, and building a community can really help us succeed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Coffee: Make sure to highlight your love for coffee in your application. We want to see how your enthusiasm can translate into engaging customer experiences, so share any relevant stories or experiences that showcase your passion!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Retail Sales Assistant role. We appreciate when candidates show they’ve done their homework on us and the Nespresso brand.
Highlight Your People Skills: Since building relationships with customers is key, make sure to emphasise your interpersonal skills. Share examples of how you've successfully engaged with customers in the past, whether in retail or other settings. We love seeing those strong rapport-building skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity with Nespresso!
How to prepare for a job interview at John Lewis plc
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with Nespresso's products, their unique features, and the brand's story. This will not only impress your interviewers but also show your genuine passion for coffee.
✨Showcase Your People Skills
As a Retail Sales Assistant, building relationships is key. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you turned a casual conversation into a sale or created a memorable experience for someone.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the retail environment and shows that you take the opportunity seriously.
✨Practice Your Sales Pitch
Since you'll be showcasing products, practice a short sales pitch for a Nespresso machine. Highlight its features and benefits as if you were speaking to a customer. This will demonstrate your ability to convert interest into sales during the interview.