At a Glance
- Tasks: Deliver quality Waitrose produce and support store operations.
- Company: Join the passionate team at Waitrose & Partners.
- Benefits: Earn £14.31 per hour with night premium and flexible hours.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Be a brand ambassador while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
About the Role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. You play an active role in our ethos – passionate Partners serving food lovers. Outside of driving, you’ll support the store with tasks such as stock replenishment and housekeeping, contributing to the efficient operation of the shop. In addition to your contractual pay, any time worked between 22:00–06:00 will attract a Night Premium of £3.75 per hour. Due to its nature, you must be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand while on the road, making great customer service your number one priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential Skills & Experience
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Ability to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literacy.
Desirable Skills & Experience
- Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Important Points to Note
- Some of our roles are subject to pre‑employment vetting, which may include DBS checks.
- We encourage timely completion of any vetting documents to avoid delays.
- Financial probity checks may also be required for some roles.
- Our vacancies can close early if we see a high number of applicants, so we recommend applying as soon as possible.
- We support flexible working – this might mean compressed hours, job sharing or shorter hour contracts, where possible.
Customer Delivery Driver, Supermarket Assistant in Reading employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being an exceptional employer, offering a supportive work culture that values our Partners and their contributions. As a Customer Delivery Driver in Reading, you'll enjoy competitive pay, including a Night Premium, and the opportunity to engage with customers while working in a dynamic team environment. We are committed to your growth, providing flexible working options and a chance to develop your skills within a renowned brand dedicated to quality and service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery driver roles, like how you handle difficult customers or manage your time effectively.
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to great service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a bonus in today’s job market.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Reading
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're as passionate about service as we are!
Highlight Your Driving Experience:Make sure to mention your driving experience and any relevant qualifications. If you've driven similar vehicles before or have a clean driving record, shout about it! This will show us you're ready to hit the road safely.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role.
Apply Early!:Don’t wait until the last minute to submit your application. Our roles can close early if we get a lot of interest, so get your application in through our website as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes in Reading. Being able to discuss your knowledge of the area and any shortcuts or traffic patterns can impress the interviewer and show that you're proactive.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and supporting the shop team. Mention any tools or techniques you use to stay organised and efficient.
✨Highlight Your Physical Readiness
Since the role involves physical tasks like lifting crates, be prepared to discuss your fitness and ability to handle these demands. Share any relevant experiences that demonstrate your capability to meet the physical requirements.
