At a Glance
- Tasks: Support the catering operation and deliver a first-class guest experience.
- Company: Join a vibrant hospitality team in a stunning hotel setting.
- Benefits: Earn £13.00 per hour, with a night premium and potential pay increase after 90 days.
- Other info: Flexible hours with opportunities for growth in the hospitality industry.
- Why this job: Perfect for food lovers wanting to work in a dynamic environment and meet new people.
- Qualifications: Customer service skills and ability to thrive in a fast-paced setting.
As a Food Services Assistant, you’ll be working in one of our partnership hotels and supporting the profitable running of the catering operation there. You’ll work alongside a dedicated team of hospitality professionals to deliver a first‑class guest experience. In addition to your contractual pay, any time worked between 22:00‑06:00 will attract a night premium of £3.75 per hour. This will also apply to existing partners who have enrolled onto enhanced hours premium arrangements. Due to working time regulations, applicants must be 18 years or older to apply.
KEY RESPONSIBILITIES
- Show flexibility to work in different areas of the hotel when needed and always be ready to lend a hand to your fellow team members to ensure the smooth running of the hotel.
- Adhere to the highest standards of health and safety to ensure a safe working environment for both fellow partners and guests.
- Use excellent organisational skills to prioritise tasks.
- Interact with guests in a friendly and welcoming manner and share your passion for good food and drink.
ESSENTIAL SKILLS & EXPERIENCE
- Able to work in a fast‑paced environment.
- Great customer service skills.
- Good organisational skills.
- Ability to remain calm under pressure and find solutions quickly when issues arise.
DESIRABLE SKILLS & EXPERIENCE
- Previous experience in a hospitality environment.
PAY & CONTRACT DETAILS
- Closing Date: June 22, 2026
- Pay: £13.00 (£13.25 after 90 days)
- Contract Type: Temporary
- Hours of Work: Varied hours of full‑time work (37.5 hrs) across seven days, including early starts, late finishes, evenings and weekends between 07:00‑23:00
- Job Level: Partnership Level 10
- Location: Brownsea Island, Poole Harbour, Poole, Dorset, BH13 7EE
PRE‑EMPLOYMENT CHECKS
It’s important to note that some of our roles are subject to pre‑employment vetting, which may include DBS checks for successful candidates. If required, you’ll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.
Food Service Assistant in Poole employer: John Lewis plc
Join our team as a Food Service Assistant on the picturesque Brownsea Island, where you will be part of a dedicated hospitality team committed to delivering exceptional guest experiences. We offer competitive pay, including a night premium, and foster a supportive work culture that values flexibility and teamwork, ensuring every employee has the opportunity to grow and thrive in their role. With a focus on health and safety, and a passion for good food and drink, this is an excellent opportunity for those looking to make a meaningful impact in the hospitality industry.
