At a Glance
- Tasks: Deliver fresh Waitrose produce and support shop tasks for a seamless customer experience.
- Company: Join the UK's largest employee-owned business with a focus on kindness and respect.
- Benefits: Earn £14.31 per hour, enjoy flexible working, and be part of a supportive team.
- Other info: Dynamic role with opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make a difference in customers' lives while gaining valuable experience in retail and delivery.
- Qualifications: Must have a valid UK driving licence and great customer service skills.
The predicted salary is between 14 - 14 £ per hour.
As one of our Customer Delivery Drivers, you’ll bring Waitrose produce and Partner-led service to customers’ doors. When not out on the road, you’ll support the shop with daily tasks like stock replenishment and housekeeping, contributing to the efficient and welcoming running of the shop. Night premium of £3.75 per hour applies for time worked between 22:00 and 06:00, including Partners enrolled on Enhanced Hours Premium arrangements. You must be 18 years or older to work in this role.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare your van for deliveries, ensuring orders are together and ready for direct delivery to customers.
- Complete appropriate vehicle safety checks and maintain road compliance and health and safety.
- Be an ambassador for the Waitrose brand with a customer-first approach to service.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks as required.
Essential skills/experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time management skills.
- Ability to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
- Ability to work independently, be self-motivated and adaptable.
- IT literate.
Desirable skills/experience
- Previous experience in a driving role and knowledge of chilled vehicles.
Additional Role Details
- Closing Date: June 9, 2026
- Pay: £14.31 per hour
- Contract Type: Temporary
- Hours of Work: Varied hours of part time work (22 hours) across seven days, including early starts, late finishes, evenings and weekends.
- Job Level: Partnership Level 10
- Location: Market Harborough (Waitrose & Partners), Springfield Street, Market Harborough, Leicestershire, LE16 8BD
About the Partnership
We’re the largest employee owned business in the UK and home of the John Lewis and Waitrose brands. Partners share ownership and rewards, and we are committed to being brilliant at retail, innovating, adapting and diversifying. We strive to never knowingly undersell on price, quality and service, and we are dedicated to treating everyone with kindness and respect. We encourage a diverse and inclusive environment where Partners can thrive.
Pre-employment and Working Arrangements
Some roles may be subject to pre-employment vetting, including DBS checks. If required, you’ll be informed during the recruitment process. DBS checks will be carried out by a third-party registered body, and financial probity checks may be required for some roles. We may close vacancies early if there is high applicant demand. We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Discuss this with the hiring manager during your interview.
Note
At the John Lewis Partnership we’re co-owners and Partners, sharing responsibilities, rewards and a culture of ownership.
Supermarket Assistant, Customer Delivery Driver in Market Harborough employer: John Lewis plc
At Waitrose, we pride ourselves on being the largest employee-owned business in the UK, offering a unique partnership culture where every employee is a co-owner. As a Customer Delivery Driver, you will enjoy competitive pay, including a night premium, and the opportunity to work in a supportive environment that values kindness, respect, and diversity. With flexible working arrangements and a commitment to employee growth, Waitrose is an excellent employer for those seeking meaningful and rewarding employment in Market Harborough.
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Assistant, Customer Delivery Driver in Market Harborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you show that you're not just another candidate, but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for delivery drivers and customer service roles, so you can confidently showcase your skills and experience when it counts.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as a candidate who truly embodies the Waitrose brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supermarket Assistant, Customer Delivery Driver in Market Harborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you can bring that friendly, helpful attitude to our customers' doors!
Be Clear About Your Driving Experience:Since this role requires a valid UK driving licence, don’t forget to mention your driving experience. Let us know about any previous driving roles or your familiarity with chilled vehicles – it’ll help us see you as a great fit!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status right there!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes and any potential challenges you might face. This shows that you're proactive and ready to tackle the job head-on, which is exactly what they’re looking for.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Being an ambassador for the Waitrose brand means you need to demonstrate a customer-first approach, so think about how you can build rapport and trust with customers.
✨Demonstrate Time Management
Think of instances where you’ve effectively managed your time, especially in busy situations. They want someone who can juggle deliveries and shop tasks efficiently, so be ready to discuss how you prioritise your workload.
✨Be Ready for Physical Challenges
Since the role involves physical tasks like lifting crates, be prepared to talk about your fitness and ability to handle these demands. Mention any relevant experience that showcases your capability to cope with the physical aspects of the job.
