At a Glance
- Tasks: Assist customers, stock shelves, and fulfil online orders in a vibrant supermarket environment.
- Company: Join the Waitrose team, known for its passion for food and exceptional customer service.
- Benefits: Earn £13.00 per hour, with night premium pay and opportunities for career growth.
- Other info: Flexible part-time hours available, perfect for students looking to earn while studying.
- Why this job: Make a real difference to customers' shopping experience while working with a fun team.
- Qualifications: Strong communication skills and a passion for food; customer service experience is a plus.
About the Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can’t compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities
- Stock replenishment – ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell‑by dates.
- Working with the wider shop team to support where needed including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintaining a safe and tidy working environment with general shop‑keeping tasks.
Essential Skills / Experience
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable Skills / Experience
- Experience of working in a customer facing role.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Contract & Working Hours
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of part time work on a Saturday to include early starts, late finishes, and evenings between the hours of 07:00 - 22:00
Job Level
Partnership Level 10
Where You'll Be Working
Lutterworth (Waitrose & Partners), Lower Leicester Road, Lutterworth, Leicestershire, LE17 4NF
