At a Glance
- Tasks: Deliver quality Waitrose produce and assist with shop tasks in a friendly team.
- Company: Join the renowned Waitrose team known for excellent customer service.
- Benefits: Earn £14.31 per hour plus night premium, flexible part-time hours.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be the face of Waitrose, delivering quality and building customer relationships.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 29700 - 29700 £ per year.
About the Role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner‑led service to customers’ doors. When not on deliveries, you’ll support the shop by assisting with stock replenishment and housekeeping, in a friendly and welcoming team environment. Night premium (£3.75 per hour) is paid for hours between 22:00 and 06:00. Attorneys must be 18 years or older to work in this role.
Key Responsibilities
- Check delivery routes for the day.
- Load and prepare the van for deliveries, ensuring orders are grouped efficiently.
- Complete vehicle safety checks and maintain full road, health and safety compliance.
- Act as an ambassador for the Waitrose brand, prioritising excellent customer service.
- Help customers with their shopping and build rapport based on trust.
- Support the shop team with general shop‑keeping tasks when needed.
Essential Skills & Experience
- Full valid B‑Category UK manual driving licence with no more than six points.
- Excellent customer service skills.
- Time‑management skills.
- Physical capability to lift crates and move cages.
- Ability to work independently, self‑motivated and adaptable.
- IT literate.
- Must be 18 years or older.
Desirable Skills & Experience
- Previous driving role experience.
- Knowledge of chilled vehicle handling.
Job Details
- Closing date: June 2, 2026
- Pay: £14.31 hourly
- Contract type: Permanent
- Hours of work: Part‑time, Friday, Saturday and Sunday (earliest start 05:00, latest finish 22:00)
- Job level: Partnership Level 10
- Location: Longfield (Waitrose & Partners), 63 Station Road, Longfield, Kent, DA37QA
Customer Delivery Driver, Supermarket Assistant in Longfield employer: John Lewis plc
At Waitrose, we pride ourselves on being an excellent employer, offering a supportive and friendly work culture that values teamwork and customer service. As a Customer Delivery Driver in Longfield, you'll enjoy competitive pay, including a night premium, and the opportunity to grow within a reputable brand known for its commitment to quality and community. Join us to be part of a team that not only delivers exceptional service but also fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Longfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Be prepared for practical assessments! For a driving role like this, you might be asked to demonstrate your driving skills or complete a safety check. Brush up on your driving knowledge and vehicle checks to impress them.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, so don’t miss out on that. Plus, it shows you’re keen and ready to join the Waitrose family!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Longfield
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about delivering that top-notch Waitrose service!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Delivery Driver role. Remember, we’re looking for someone who can manage their time well and communicate effectively.
Tailor Your Application:Make sure to tailor your application to the specific role. Mention your driving experience and any relevant skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our friendly team at Waitrose. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes in the area. Being able to discuss how you would efficiently plan your day and handle any potential challenges will show that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Your Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop duties. Highlight any tools or methods you use to stay organised and efficient.
✨Highlight Your Physical Capability
Since the job involves lifting crates and moving cages, be prepared to discuss your physical fitness and any relevant experience. Mention any previous roles where you had to handle similar tasks to reassure them of your capability.
