At a Glance
- Tasks: Lead impactful analytical projects and maximise value through advanced analytics.
- Company: Join a dynamic team in a leading partnership focused on data-driven decision making.
- Benefits: Competitive salary, hybrid working, and opportunities for personal and professional growth.
- Other info: Flexible working environment with strong career development opportunities.
- Why this job: Make a real difference by solving business problems with your analytical skills.
- Qualifications: Experience in SQL, Python/R, and a background in analytics or data science.
The predicted salary is between 62000 - 75000 £ per year.
About the Role
The Analytics Team is spread right across the Partnership, using advanced analytics to help stakeholders solve problems and make better decisions. As an Insight Manager, Analytics, you will be allocated to a part of the business and be responsible for maximising value from your projects in the Contact Centre area (including those of your direct reports where applicable). You will accomplish that through the application of your technical expertise, appropriate analytical techniques, effective stakeholder management, clear storytelling, recommendations and timely delivery. This is a specialist, hands-on role and you will be expected to lead several significant analytical projects in your business area. We are looking for Partners who are motivated to solve business problems, with curious and pragmatic mindsets. In addition, we are looking for analysts who not only have extensive technical knowledge, but who also have the ability to apply those skills in a practical and time-sensitive way with great communication.
Hybrid Working
This is a hybrid working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises. Our team currently works from the office minimum once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs.
Salary and Contract
Salary: £62,000 – £75,000 (depending upon experience)
Contract type: Permanent contract
Key Responsibilities
- Engage stakeholders to maximise value and improve decision making through your own and your team’s projects
- Be responsible for the timely delivery, impact and quality of your team’s output
- Proactively identify opportunities and champion the use of analytics in your stakeholder area
- Lead multi-stream projects, managing stakeholders and delivering recommendations
- Have a good understanding of your stakeholders’ commercial strategies and goals
- Develop good relationships with stakeholders and become an extension of their team
- Triangulate recommendations with other sources e.g. research and insight
- Manipulate, analyse, build models and draw conclusions from large data sets to impact decision making
- Support your team to define the right methodologies for projects
- Ensure your own and your team’s output is clear and impactful e.g. visualisations, slides, presentations
- Use visualisation tools to automate and increase efficiency
- Promote a self-serve culture across your stakeholder area
- Be an active contributor to the DI&A team and the analytics profession
- Understand and engage other parts of DI&A as necessary
- Ensure that all work complies with the General Data Protection Regulation (GDPR) and adheres to all partnership risk management and data privacy and security policies
- Invest in your personal and professional development utilizing the opportunities available to you
- Demonstrate a flexible approach to working, joining projects as needed and/or supporting colleagues to secure the success of those projects
- Actively share the responsibilities of ownership and support partners and colleagues to have a voice in our business
Essential Skills / Experience
- Relevant qualification in a numerate discipline e.g. maths, stats, data science or similar
- Significant experience with SQL
- Significant experience with Python / R
- Significant experience in an analytics team applying advanced techniques
- Experience with visualisation software (Tableau or PowerBI)
- Experience of driving business value from analytics
Desirable Skills / Experience
- Experience of managing analysts and building their capability
- Experience of building strong relationships with senior stakeholders
- Experience of influencing decision makers
- Experience of working alongside other Insight teams
- Experience working within Contact Centre analytics
Insight Manager, Analytics in London employer: John Lewis plc
As an Insight Manager in Analytics, you will thrive in a dynamic and supportive work culture that values innovation and collaboration. With a hybrid working model based in London, you will enjoy the flexibility of remote work while also having the opportunity to engage with colleagues and stakeholders in person. The company is committed to your professional growth, offering numerous development opportunities and fostering a self-serve culture that empowers you to make impactful decisions through advanced analytics.
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We think this is how you could land Insight Manager, Analytics in London
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We think you need these skills to ace Insight Manager, Analytics in London
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Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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✨Brush Up on Your Statistics
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
