At a Glance
- Tasks: Lead the product strategy for innovative cloud platforms and enhance developer experiences.
- Company: Join the John Lewis Partnership, a forward-thinking retail leader embracing modern technology.
- Benefits: Attractive salary, permanent contract, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Shape the future of retail tech while working with cutting-edge cloud solutions.
- Qualifications: Experience in cloud platforms and strong communication skills are essential.
The predicted salary is between 62900 - 95000 £ per year.
About the Role
We are modernising our infrastructure, moving to Google Cloud and establishing a number of key Platforms that will form the foundation for the future of the John Lewis Partnership. The Technical Product Manager will help shape how the assignment works within the partnership, working within a small existing community and owning and delivering product strategy and roadmap for a Platform, Developer Experience or Technical Product, delivering end value to internal teams.
Salary: £62,900 – £95,000 per annum (dependent on experience). Permanent contract.
Key Responsibilities
- Develop working relationships with key stakeholders to understand commercial, technical and operational landscapes.
- Own and deliver the product strategy and roadmap for a Platform, Developer Experience or Technical Product, setting clear value outcomes and operating KPIs and SLAs related to cost, speed, ease and quality.
- Prioritise build and run capabilities, balancing new feature demand, operational excellence and technical debt.
- Work with Architecture & Engineering teams to ensure outcomes align with business and technical strategy.
- Develop and maintain industry‑leading knowledge on Cloud and technology Platforms required to serve modern omni‑channel retailing.
- Gather data from user research, feedback and observability to help prioritise backlog.
Essential Skills & Experience
- Deep knowledge and ability to define product vision, roadmaps and backlogs that prioritise user needs and business goals.
- Ability to translate complex technical concepts into clear, concise language for both technical and non‑technical audiences.
- Experience with at least one major Cloud Platform (AWS, GCP or Azure) and understanding of IAAS/PAAS capabilities.
- Experience in Continuous Delivery practices and selecting, designing, building, deploying and operating Cloud Compute services across Engineering teams.
- Knowledge of architectural styles deployed on Cloud‑Native Platforms (e.g. MACH, Event‑Driven) and integration patterns.
- Experience with practices such as Three Amigos, Pairing, Theory of Constraints, retrospectives and continuous improvement.
- Engineering techniques for resilient, production‑ready software, including instrumentation and monitoring.
- Aware of typical security threats to a cloud platform and experience designing mitigating solutions.
- Data‑driven decision making using metrics to measure product performance and guide continuous improvement.
- Strong communication, presentation and workshop facilitation skills; confident running workshops with small groups.
- Fostering collaboration, building strong relationships with stakeholders.
- Managing relationships with third parties and vendors associated with platforms and dev‑ex.
- Understanding of operational excellence and continuous delivery metrics and measures.
Desirable Skills
- Hands‑on experience with a modern programming language typically used in Platform Development (such as Python or Go).
- Hands‑on experience writing infrastructure‑as‑code in a maintainable way (e.g. Terraform).
Infrastructure Technical Product Manager in London employer: John Lewis plc
At John Lewis Partnership, we pride ourselves on being an exceptional employer, offering a collaborative work culture that fosters innovation and growth. As an Infrastructure Technical Product Manager, you will have the opportunity to shape our cloud transformation while enjoying competitive salaries, a permanent contract, and access to continuous professional development. Our commitment to employee well-being and a supportive environment makes us a standout choice for those seeking meaningful and rewarding careers in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Technical Product Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at John Lewis. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with Cloud Platforms and product management. Share specific examples of how you've delivered value in past roles – it’s all about showcasing what you can bring to the table!
✨Be Ready for Technical Questions
Brush up on your knowledge of IAAS/PAAS and architectural styles like MACH. You might be asked to explain complex concepts, so practice translating them into simple terms. This will show you can communicate effectively with both techies and non-techies.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the John Lewis team.
We think you need these skills to ace Infrastructure Technical Product Manager in London
Some tips for your application 🫡
Show Your Passion for Cloud Tech:When you're writing your application, let your enthusiasm for cloud technology shine through! We want to see how your experience with platforms like GCP or AWS can contribute to our mission of modernising infrastructure.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that align with the role. We love seeing how you can translate complex technical concepts into clear language, so don’t hold back on showcasing that!
Be Data-Driven:We value data-driven decision-making, so include examples of how you've used metrics to guide product performance in your previous roles. This will show us that you understand the importance of continuous improvement in a tech environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at John Lewis plc
✨Know Your Cloud Inside Out
Make sure you brush up on your knowledge of major Cloud Platforms like GCP, AWS, or Azure. Be ready to discuss how these platforms can be leveraged for modern omni-channel retailing and how they align with the product strategy you're aiming to deliver.
✨Speak Their Language
Practice translating complex technical concepts into simple terms. You’ll need to communicate effectively with both technical and non-technical stakeholders, so think about how you can explain your ideas clearly and concisely.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've developed working relationships with key stakeholders in the past. Highlight your ability to understand their needs and how you’ve successfully balanced those with business goals and user needs.
✨Data-Driven Decision Making
Be ready to discuss how you've used data to inform your product decisions. Bring examples of metrics you've tracked and how they've guided your continuous improvement efforts, especially in relation to operational excellence and delivery metrics.