At a Glance
- Tasks: Deliver quality Waitrose produce and support shop tasks in a friendly environment.
- Company: Join the passionate team at Waitrose, known for exceptional service.
- Benefits: Earn £14.31 per hour plus Night Premium, with flexible hours.
- Other info: Enjoy a permanent contract with opportunities for growth.
- Why this job: Make a difference by bringing fresh food to customers' doors.
- Qualifications: Must be 18+, hold a valid driving licence, and have great customer service skills.
The predicted salary is between 14800 - 14800 £ per year.
About the Role
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos — passionate Partners serving food lovers. When you’re not on the road, you’ll support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment. In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18‑years or older to work in this role.
Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all vehicle safety checks are complete, maintaining full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand while on the road, with great customer service as your number one priority.
- Help customers with their shopping and build a rapport based on trust and service.
- Support the wider shop team when required with general shopkeeping tasks.
Essential Skills & Experience
- Full valid B‑Category UK manual driving licence with no more than 6 points.
- Great customer service skills.
- Time‑management skills.
- Ability to cope with the physical requirements of the role (lifting crates, moving cages).
- Comfortable working independently with the ability to be self‑motivated and adaptable.
- IT literate.
Desirable Skills & Experience
- Previous experience in a driving role.
- Knowledge of chilled vehicles.
Contract & Pay Details
- Pay: £14.31 hourly (per contract).
- Permanent contract.
- Hours of work: 11 hours on average per week.
- Rota: Week1 – Saturday 06:45 to 14:00; Week2 – Sunday 07:15 to 14:30, Saturday 06:45 to 14:00.
Location
Meanwood (Waitrose & Partners), Green Road, Leeds, West Yorkshire, LS64RJ.
Customer Delivery Driver, Supermarket Assistant in Leeds employer: John Lewis plc
At Waitrose, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture where our Partners are valued and encouraged to grow. As a Customer Delivery Driver in Meanwood, you'll enjoy competitive pay, including a Night Premium, and the opportunity to engage with customers while contributing to a team that prioritises quality service and community connection. With flexible hours and a focus on employee well-being, we provide a rewarding environment for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Leeds
✨Tip Number 1
Get to know the company! Research Waitrose and their values. When you show up for an interview, drop in some knowledge about their ethos and how you can contribute to their mission of serving food lovers. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to showcase your skills.
✨Tip Number 3
Be prepared for practical assessments! For a driving role like this, you might be asked to demonstrate your driving skills or complete a mock delivery. Brush up on your driving techniques and ensure you’re comfortable with the vehicle you'll be using.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll find all the details you need about the role and the application process there!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Leeds
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you're all about great service!
Highlight Your Driving Skills:Make sure to mention your valid B-Category UK driving licence and any relevant driving experience. If you've handled deliveries before or have a knack for navigating routes, we want to hear about it. This role is all about getting our products to customers safely and efficiently!
Be Yourself!:We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application. Whether it's your friendly nature or your ability to adapt, show us what makes you unique!
Apply Through Our Website:To make sure your application gets to us quickly, head over to our website and apply directly. It’s super easy, and you’ll be one step closer to joining our fantastic team at Waitrose!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes and the local area. Being able to discuss your knowledge of the routes during the interview shows that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about building rapport and trust.
✨Demonstrate Time Management Abilities
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shop tasks. Share specific strategies or tools you use to stay organised and efficient.
✨Highlight Your Physical Readiness
Since the role involves physical tasks like lifting crates, be prepared to discuss your fitness and ability to handle these demands. Mention any relevant experience that showcases your capability to meet the physical requirements.
