At a Glance
- Tasks: Help keep shelves stocked and assist customers with their shopping experience.
- Company: Join the Waitrose team, known for its passion for food and customer service.
- Benefits: Earn £13.00 per hour, plus a Night Premium of £3.75 for late shifts.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in customers' shopping experiences while working flexible hours.
- Qualifications: Strong communication skills and a passion for food are essential.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner‑led service and passion for food that our competitors can't compete with – passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 – 06:00 will attract Night Premium at a rate of £3.75 per hour. This also applies to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply.
Closing Date: June 16, 2026
Pay: £13.00 (£13.25 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 21:00 – 07:00. These will be fixed weekly shifts on a 1 week rotation.
Job Level: Partnership Level 10
Location: Keynsham (Waitrose & Partners), Broadmead Lane, Keynsham, Somerset, BS31 1ST
Key Responsibilities- Stock replenishment – ensuring shelves remain full and products are in the right place at the right time for customers.
- Fulfilling online customer orders ready for our drivers to deliver directly to customers’ doors.
- Reducing wastage by following product due diligence and markdowns to items reaching their sell‑by dates.
- Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on‑demand customer orders and more.
- Maintaining a safe and tidy working environment with general shop‑keeping tasks.
- Strong communication skills to work effectively as part of a team and with customers.
- Experience of working in a customer‑facing role.
- Up‑to‑date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Important points to note: Some roles are subject to pre‑employment vetting, which may include DBS checks for successful candidates. If required, you’ll be informed and given information about vetting during the recruitment process.
Night Replenishment, Supermarket Assistant in Keynsham employer: John Lewis plc
At Waitrose & Partners in Keynsham, we pride ourselves on creating a supportive and inclusive work environment where our Partners are empowered to deliver exceptional service. With competitive pay, including a Night Premium for late shifts, and opportunities for personal growth within the company, we foster a culture of teamwork and passion for food that resonates with both our employees and customers. Join us to be part of a brand that values trust, loyalty, and a commitment to quality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Replenishment, Supermarket Assistant in Keynsham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like John Lewis plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like John Lewis plc!
We think you need these skills to ace Night Replenishment, Supermarket Assistant in Keynsham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at John Lewis plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at John Lewis plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show John Lewis plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at John Lewis plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
