At a Glance
- Tasks: Lead the product strategy for innovative cloud platforms and enhance developer experience.
- Company: Join the John Lewis Partnership, a forward-thinking retail giant embracing modern technology.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Shape the future of retail tech while working with cutting-edge cloud solutions.
- Qualifications: Experience in cloud platforms and strong communication skills are essential.
The predicted salary is between 62900 - 95000 £ per year.
About the Role
We are modernising our infrastructure, moving to Google Cloud and establishing a number of key Platforms that will form the foundation for the future of the John Lewis Partnership. The Technical Product Manager will help shape how the assignment works within the partnership, working within a small existing community and owning and delivering product strategy and roadmap for a Platform, Developer Experience or Technical Product, delivering end value to internal teams.
Salary: £62,900 – £95,000 per annum (dependent on experience). Permanent contract.
Key Responsibilities
- Develop working relationships with key stakeholders to understand commercial, technical and operational landscapes.
- Own and deliver the product strategy and roadmap for a Platform, Developer Experience or Technical Product, setting clear value outcomes and operating KPIs and SLAs related to cost, speed, ease and quality.
- Prioritise build and run capabilities, balancing new feature demand, operational excellence and technical debt.
- Work with Architecture & Engineering teams to ensure outcomes align with business and technical strategy.
- Develop and maintain industry‑leading knowledge on Cloud and technology Platforms required to serve modern omni‑channel retailing.
- Gather data from user research, feedback and observability to help prioritise backlog.
Essential Skills & Experience
- Deep knowledge and ability to define product vision, roadmaps and backlogs that prioritise user needs and business goals.
- Ability to translate complex technical concepts into clear, concise language for both technical and non‑technical audiences.
- Experience with at least one major Cloud Platform (AWS, GCP or Azure) and understanding of IAAS/PAAS capabilities.
- Experience in Continuous Delivery practices and selecting, designing, building, deploying and operating Cloud Compute services across Engineering teams.
- Knowledge of architectural styles deployed on Cloud‑Native Platforms (e.g. MACH, Event‑Driven) and integration patterns.
- Experience with practices such as Three Amigos, Pairing, Theory of Constraints, retrospectives and continuous improvement.
- Engineering techniques for resilient, production‑ready software, including instrumentation and monitoring.
- Awareness of typical security threats to a cloud platform and experience designing mitigating solutions.
- Data‑driven decision making using metrics to measure product performance and guide continuous improvement.
- Strong communication, presentation and workshop facilitation skills; confident running workshops with small groups.
- Fostering collaboration, building strong relationships with stakeholders.
- Managing relationships with third parties and vendors associated with platforms and dev‑ex.
- Understanding of operational excellence and continuous delivery metrics and measures.
Desirable Skills
- Hands‑on experience with a modern programming language typically used in Platform Development (such as Python or Go).
- Hands‑on experience writing infrastructure‑as‑code in a maintainable way (e.g. Terraform).
Infrastructure Technical Product Manager employer: John Lewis plc
At John Lewis Partnership, we pride ourselves on being an exceptional employer, offering a collaborative work culture that fosters innovation and growth. As an Infrastructure Technical Product Manager, you will have the opportunity to shape the future of our cloud infrastructure while enjoying competitive salaries, comprehensive benefits, and a commitment to employee development in a dynamic environment. Join us in our modernisation journey and be part of a team that values your contributions and supports your professional aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Technical Product Manager
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at John Lewis or in a similar role. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your experience with cloud platforms or product management, make sure to share them. A hands-on demonstration of what you can do speaks volumes more than just words on a page.
✨Tip Number 3
Prepare for those interviews! Research common questions for Technical Product Managers and practice your responses. Be ready to discuss how you've tackled challenges in previous roles, especially around cloud technologies and stakeholder management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the John Lewis Partnership. Don’t miss out on this opportunity!
We think you need these skills to ace Infrastructure Technical Product Manager
Some tips for your application 🫡
Know Your Stuff:Make sure you really understand the role and the tech involved. Brush up on your knowledge of Cloud platforms like GCP, AWS, or Azure. We want to see that you can talk the talk when it comes to product strategy and technical concepts.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience with product vision and roadmaps. Show us how your skills align with our needs, especially around stakeholder management and operational excellence.
Show Your Communication Skills:Since this role involves working with both technical and non-technical teams, make sure your application reflects your ability to communicate complex ideas clearly. Use examples from your past experiences where you’ve successfully facilitated workshops or presentations.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at John Lewis plc
✨Know Your Cloud Inside Out
Make sure you brush up on your knowledge of major Cloud Platforms like GCP, AWS, or Azure. Be ready to discuss how these platforms can be leveraged for modern omni-channel retailing and how they align with the product strategy.
✨Speak Their Language
Practice translating complex technical concepts into simple terms. You’ll need to communicate effectively with both technical and non-technical stakeholders, so being able to break down jargon will show your versatility.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've developed working relationships with key stakeholders in the past. Highlight your ability to understand their needs and how you’ve successfully balanced those with product goals.
✨Data-Driven Decision Making
Be ready to discuss how you've used data to inform product decisions. Bring examples of metrics you've tracked and how they guided your continuous improvement efforts, especially in relation to operational excellence.
