At a Glance
- Tasks: Deliver Waitrose produce and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, focused on quality and service.
- Benefits: Earn £14.31 per hour plus a night premium, with flexible working options.
- Other info: Dynamic role with opportunities for growth and a supportive work environment.
- Why this job: Make a difference by providing exceptional customer service and building rapport.
- Qualifications: Must have a valid UK driving licence and excellent customer service skills.
The predicted salary is between 29000 - 30000 £ per year.
As one of our Customer Delivery Drivers, you’ll bring Waitrose produce and Partner-led service to customers’ doors. You will support the shop team with daily tasks like stock replenishment and housekeeping, contributing to an efficient and friendly working environment.
Night Premium: any time worked between 22:00 – 06:00 will attract £3.75 per hour, including for existing Partners enrolled onto Enhanced Hours Premium arrangements. You must be 18 years or older to work in this role.
Responsibilities:
- Check delivery routes for the day.
- Load and prepare the van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Complete appropriate vehicle safety checks, maintaining full road safety and health and safety compliance.
- Represent the Waitrose brand on the road with exceptional customer service as a priority.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Qualifications:
- Essential: Full valid B-category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Good time management.
- Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
- Ability to work independently, be self-motivated and adaptable.
- IT literate.
- Desirable: Previous experience in a driving role and knowledge of chilled vehicles is welcomed.
Job Details:
- Closing Date: June 10, 2026
- Pay: £14.31 Hourly
- Contract Type: Temporary
- Hours of Work: Varied hours of part-time work across seven days to include early starts, late finishes, evenings and weekends.
- Job Level: Partnership Level 10
- Where You'll Be Working: Hove (Waitrose & Partners), Nevill Road, Hove, East Sussex, BN3 7BZ
About the Partnership: We’re the largest employee-owned business in the UK and home to John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. We continue to innovate, adapt and diversify, and we’re committed to price, quality and service. We all share the responsibility of ownership and its rewards, working together through good and challenging times with kindness and respect. We embrace differences and aim to create an environment where everyone can thrive.
Vetting and Work Arrangements: Important points to note: Some roles may require pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process. DBS checks will be carried out by a third-party registered body, and financial probity checks may be required for some roles. Vacancies can close early if there is a high number of applicants. We support flexible working where possible, including flexible or compressed hours, job sharing, or shorter hour contracts. Discuss any flexible working needs with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Hove employer: John Lewis plc
At Waitrose & Partners, we pride ourselves on being the largest employee-owned business in the UK, fostering a culture of kindness, respect, and collaboration. As a Customer Delivery Driver in Hove, you will enjoy competitive pay, including a night premium, and the opportunity to contribute to a friendly working environment while delivering exceptional service to our customers. We are committed to your growth and well-being, offering flexible working arrangements and a supportive atmosphere where every Partner can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Hove
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and their values. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat with us.
✨Tip Number 3
Be prepared for practical assessments! For a driving role like this, you might need to demonstrate your driving skills or complete safety checks. Brush up on your driving knowledge and be ready to show us what you can do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining the Waitrose family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Hove
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you can bring that exceptional service to our customers' doors, so share any relevant stories or examples!
Be Clear About Your Driving Experience:Since a valid B-category driving licence is essential, don’t forget to mention your driving experience. If you've driven similar vehicles before, let us know – it could give you an edge!
Tailor Your Application:Take a moment to tailor your application to the role. Use keywords from the job description and show us why you're the perfect fit for the Customer Delivery Driver position. We love seeing genuine interest!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at John Lewis plc
✨Know Your Routes
Familiarise yourself with the delivery routes in Hove. Being able to discuss local landmarks and efficient routes during your interview will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this role prioritises exceptional service.
✨Demonstrate Your Time Management
Be ready to talk about how you manage your time effectively, especially when juggling deliveries and shopkeeping tasks. Mention any tools or techniques you use to stay organised and efficient.
✨Highlight Your Adaptability
This role requires flexibility, so share experiences where you've had to adapt quickly to changing circumstances. Whether it's dealing with unexpected delays or adjusting to new tasks, showing your adaptability will impress the interviewers.
